CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-12-18T17:14:51ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Feature #13048 (New): Jupyter Notebooks supporthttps://redmine.gc.cuny.edu/issues/130482020-07-14T15:22:47ZBoone Gorgesboone@gorg.es
<p>See <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: possible to run code examples, like in Jupyter Notebooks? (Resolved)" href="https://redmine.gc.cuny.edu/issues/13016">#13016</a> for previous discussion.</p> CUNY Academic Commons - Bug #12436 (Assigned): Nightly system downtimehttps://redmine.gc.cuny.edu/issues/124362020-02-18T16:21:55ZBoone Gorgesboone@gorg.es
<p>I'm opening this ticket to track recent outages on the Commons. A number of us receive automated notices when the database server is forced to reboot. Beginning roughly one month ago, we started getting these notices several times per week. These notifications indicate when the DB server is forced to reboot, so they indicate at best the end of a problematic period. I receive additional notifications when requests begin to take an inordinately long time, which serves as an indicator of when the incidents begin.</p>
<p>I've been keeping track of specifics over the last few weeks, and I've discerned the following patterns:</p>
<p>- The most common downtime is just after 05:00 UTC (midnight EST, UTC-5), with my incident reports rolling in sometimes around 12:03am and sometimes around 12:07am.<br />- Occasionally, the incidents have begun an hour or two earlier, shortly after 03:00 or 04:00 UTC.<br />- Incidents seem always to begin several minutes after the hour<br />- Reboots usually take place between 3 and 6 minutes after the beginning of the incident<br />- On some occasions, the reboots don't seem to fix the underlying issue, and another cycle of slow requests + db reboots immediately follows.<br />- Sometimes this'll happen a few nights in a row, while sometimes the site will go a few days without any notifications.</p>
<p>All of this strongly suggests that the problem is with an automated cron task, specifically one that takes place around midnight. I've begun to do an analysis of the tasks scheduled for around this time, cross-referencing with the logs. Ideally, we'd be able to narrow down the culprit by identifying the last cron task that begins just before the outages. This is not possible, for a couple reasons: First, the performance issues may only kick in a minute or two after the task begins running (as the system's resources are gradually used up). Second, the Cavalcade logs don't natively keep track of when a task begins running, but only when it finishes (see <a class="external" href="https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377">https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377</a>).</p>
<p>So the best we can do is to make some educated guesses. I'll follow up in a comment with initial thoughts.</p> CUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> NYCDH Community Site - Feature #10631 (New): DATA VIS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106312018-10-29T18:19:49ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10630 (New): Digital Humanities - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106302018-10-29T18:14:33ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10628 (New): Data Science - Flier and Cardshttps://redmine.gc.cuny.edu/issues/106282018-10-29T18:07:24ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10627 (New): Compu Linguistics - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106272018-10-29T18:01:39ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10626 (Assigned): Cognitive Neuroscience - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106262018-10-29T17:52:37ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10625 (New): IMS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106252018-10-29T17:44:21ZAlex IrklievskiAIrklievski@gc.cuny.eduNYCDH Community Site - Feature #10624 (New): QMSS - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106242018-10-29T17:36:33ZAlex IrklievskiAIrklievski@gc.cuny.eduCUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5691 (Assigned): Differing numbers on Sites displayhttps://redmine.gc.cuny.edu/issues/56912016-06-13T17:12:55ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm trying to produce a grant report and get a sense of some CAC numbers. When I click on "Sites" in the nav bar, I see two different numbers 1575 in the "All Sites" tab and 2263 in the Viewing x of x info line.</p>
<p>Which is correct, and is this evidence of a bug of some kind? Or does it just reflect something like private/hidden sites that I can see as a super-admin?</p>
<p>Marking this as high priority only because I'm trying to get the report in and would appreciate a quick answer if at all possible.</p> CUNY Academic Commons - Feature #3230 (Assigned): Scripts for quicker provisioning/updating of de...https://redmine.gc.cuny.edu/issues/32302014-05-28T13:42:42ZBoone Gorgesboone@gorg.es
<p>As the Commons team grows, more people are faced with the task of creating a local enviroment that mirrors the Commons for their development work. This is currently not an easy task. At a high level, you have to:</p>
<p>- make sure that a *AMP environment is running on your computer, and is roughly compatible with the server software running on the Commons production server<br />- clone the Commons repo<br />- download and import some version of the Commons database into your own local database<br />- do a bunch of wizardry to ensure that either you can switch your local environment to self-identify as 'commons.gc.cuny.edu', or to swap out with a local dev URL like 'commons.local.dev' or 'local.cicdev.com'<br />- maybe get some representative piece of the data at wp-content/blogs.dir/</p>
<p>Each of these steps is fraught with issues about data integrity, implementation details, and various, unpleasant gotchas.</p>
<p>Let's start to work toward something a bit more organized. I'm going to suggest the following as a starting point:</p>
<p>- Let's use Vagrant for VM management, since it's pretty widely used in the WP community<br />- Pick a provisioning tool - bash, Puppet, Salt, Chef, etc - for doing environment provisioning. I don't have a ton of experience here, so if anyone has thoughts, please jump in<br />- Write the necessary provisioning scripts to mirror the Commons fairly well (keeping in mind that we don't control the Commons environment directly, and that the Commons runs RHEL, which means we'll need to use a pretty-close free alternative OS)<br />- Write some scripts to handle fetching recent versions of Commons data, including a "cleaned-up" version of production data (I'll open a separate ticket for this)</p>
<p>I think this would be a cool summer project. Dom, I'm going to assign to you for the moment, as it seems up your alley, and ask you to give your initial thoughts.</p> CUNY Academic Commons - Feature #370 (Assigned): Guest Accountshttps://redmine.gc.cuny.edu/issues/3702010-10-08T15:15:19ZMatt Goldmattgold@gmail.com
<p>We have just had an inquiry about bringing 15-20 non CUNY people on to the site for a conference. These kinds of decisions would be much easier to make if we had some sort of guest accounts, perhaps with limited permissions (the ability to participate in a specific blog, for instance, but not to create a new one or to edit wiki pages.)</p>
<p>What do you think? Helpful? Unnecessary? Let me know</p>