CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-26T23:03:59ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #20062 (Staged for Production Release): Quick Edit Feature Resets Pos...https://redmine.gc.cuny.edu/issues/200622024-03-26T23:03:59ZZachary Muhlbauer
<p>When I use the Quick Edit option to make changes to an existing post, the author of the post automatically resets to the first individual listed in the site's user list, regardless of who the original author was.</p>
<p>I replicated the issue in Firefox and Safari as well as across multiple themes. I also spoke with another instructor and confirmed that the Quick Edit option resets post authorship for them, too.</p>
<p>It's a nasty little bug if only because determining the original author of certain posts can be tricky and time-consuming when there isn't an available edit history for the post.</p> CUNY Academic Commons - Bug #18213 (New): Google Analytics 4 migration documentation for usershttps://redmine.gc.cuny.edu/issues/182132023-05-12T15:40:30ZBoone Gorgesboone@gorg.es
<p>Individual sites on the Commons can have their own Google Analytics tracking. See <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: StatPress performance & migrate to per-site Google Analytics (Resolved)" href="https://redmine.gc.cuny.edu/issues/10722">#10722</a>. Since <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: Google Analytics 4 tagging (Resolved)" href="https://redmine.gc.cuny.edu/issues/13511">#13511</a>, we have supported Google Analytics 4 in addition to the legacy Universal Analytics. In Summer 2023, Google will be phasing out UA, so we should make some changes on the Commons:</p>
<p>1. Amend our help documentation to indicate that GA4 is the proper system to use, and to guide people on how to migrate their legacy UA accounts to GA4. Those users will then need to be directed on how to enter their new GA4 identifier in place of the old UA- identifier on their Commons sites.<br />2. We should change the language on the Commons dashboard panel so that it no longer indicates that both UA and GA4 are supported.<br />3. Scott, if you think it makes sense, we could build a system to build a list of sites using the old UA IDs. We can then either (a) email them, or (b) have something in the Commons (like an admin notice?) telling them to make the necessary changes, or (c) something else or some combination of these.</p>
<p>Scott, what do you think?</p> CUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #17587 (New): Recurring event issueshttps://redmine.gc.cuny.edu/issues/175872023-01-31T07:16:53ZRaymond Hoh
<p>I came across a few bugs while testing events:</p>
<ul>
<li>Dates for recurring events are not displayed correctly in list view. The first event date is shown instead of the actual recurring event's date.</li>
<li>Recurring date info is missing on single event pages. For a point of reference, a recurring event page looks like this in Event Organiser: <a class="external" href="http://demo.wp-event-organiser.com/events/event/fortnightly-event/">http://demo.wp-event-organiser.com/events/event/fortnightly-event/</a>. Do we want to port over the <code>"This event is running from X until Y. It is next occurring on Z"</code> line or the "Upcoming Dates" section? (Also, venue map is missing on our single event page as well.)</li>
</ul>
<p>Will add a fix for the former, but could use some feedback on the latter.</p> CUNY Academic Commons - Bug #17542 (New): Ninja Forms plugin can write many "_wp_session" entries...https://redmine.gc.cuny.edu/issues/175422023-01-24T01:02:58ZRaymond Hoh
<p>While looking a bit into <a class="issue tracker-2 status-8 priority-4 priority-default closed" title="Feature: Strategies for reducing database size (Duplicate)" href="https://redmine.gc.cuny.edu/issues/17522">#17522</a>, I looked at the options database table for the <a href="https://iletc.commons.gc.cuny.edu" class="external">ILETC</a> site and found 51,000 entries for options beginning with <code>"_wp_session"</code>:</p>
<pre>
mysql> select count(*) from wp_1185_options where option_name like '_wp_session%';
+----------+
| count(*) |
+----------+
| 51084 |
+----------+
1 row in set (0.02 sec)
</pre>
<p>I searched through our plugins to see what might be causing this and the options comes from the <a href="https://wordpress.org/plugins/ninja-forms/" class="external">Ninja Forms</a> plugin. Specifically, the use of the <code>WP_Session</code> library: <a class="external" href="https://github.com/cuny-academic-commons/cac/blob/master/wp-content/plugins/ninja-forms/includes/Session.php">https://github.com/cuny-academic-commons/cac/blob/master/wp-content/plugins/ninja-forms/includes/Session.php</a>. Sometime in the past, Ninja Forms was activated on the ILETC site, but it isn't currently active.</p>
<p>Next, I decided to look through current sites with Ninja Forms active. Out of the current sites with Ninja Forms active, I came across the <a href="https://digitalfellows.commons.gc.cuny.edu/" class="external">GC Digital Fellows</a> website, which had ~150,000 <code>"_wp_session"</code> options:</p>
<pre>
mysql> select count(*) from wp_1120_options where option_name like '_wp_session%';
+----------+
| count(*) |
+----------+
| 154139 |
+----------+
1 row in set (0.35 sec)
</pre>
<p>The other sites with Ninja Forms active did not have this issue. I just deleted the <code>"_wp_session"</code> options for both ILETC and GC Digital Fellows and cleared the options object cache for both sites.</p>
<p>Perhaps this is an older bug in Ninja Forms that might have been fixed in a more, recent version, but thought it would be worth documenting in a ticket.</p> CUNY Academic Commons - Bug #16177 (New): Switch to Inbound mode for RBEhttps://redmine.gc.cuny.edu/issues/161772022-05-30T20:32:45ZRaymond Hoh
<p>For the reply-by-email plugin, we use IMAP mode, which relies on connecting to a GMail account to check for new replies and posting items to the Commons.</p>
<p>This isn't the best for performance because IMAP mode uses a long-running process to do the new email checks. RBE also has another mode called Inbound mode, which works on a per-email basis. This mode is already being used to create new forum topics with a custom, group email address (<code>GROUP@groups.commons.gc.cuny.edu</code>), but we haven't fully switched over to using Inbound for replies and private messages because IMAP was already in use.</p>
<p>Some things-to-do before switching:</p>
<p>1. Since we already have set up the <code>GROUP@groups.commons.gc.cuny.edu</code> email address for new forum topics, would it be okay to keep using this email domain for replies as well? (Regular reply email addresses would look something like <code>fb2da051ba2b7220193cca6ada@groups.commons.gc.cuny.edu</code>). The alternative is to set up another email address domain like <code>X@reply.commons.gc.cuny.edu</code>, but RBE hasn't been tested with two different email domains yet. Some background info here: <a class="external" href="https://redmine.gc.cuny.edu/issues/2880#note-24">https://redmine.gc.cuny.edu/issues/2880#note-24</a>. I'd say for now, we should keep using the same email domain unless anyone has any objections.</p>
<p>2. Once we switch to Inbound mode exclusively, replying to older items with the <code>cunyacademiccommons+IDENTIFIER@gmail.com</code> GMail address would no longer work. I was thinking we can set up an auto-replier in GMail, so if a new email matches the body of the RBE format, an auto-reply with the following message could be sent:</p>
<pre>
Hi,
You attempted to reply to our older reply-by-email address that is no longer in service. We have transitioned to a new email address.
If you would like to try emailing your reply with the new email address, please copy the IDENTIFIER portion of the "To" email address in the format of:
cunyacademiccommons+IDENTIFIER@gmail.com
to:
IDENTIFIER@groups.commons.gc.cuny.edu
And resend your previous email using this new email address.
You can always login to the CUNY Academic Commons to view your thread and make your reply there as well.
If you have any questions, please contact us at support@cunycommons.zendesk.com.
</pre> CUNY Academic Commons - Bug #10262 (Reporter Feedback): Newsletter Plugin: Broken Image at Bottom...https://redmine.gc.cuny.edu/issues/102622018-08-29T21:53:46ZMark Webb
<p>Hi,</p>
<p>I am writing on behalf of the Center for Place Culture and Politics. We are having an issue with the Newsletter plugin. Every time we send out a newsletter using this plugin there is a broken image with the letters Hr at the bottom. I do not see anything in the html code of the newsletters to indicate why this appears. I have attached what it looks like here. Any ideas what is going on? Thanks!</p> CUNY Academic Commons - Bug #9060 (Hold): Problems with CBox image library / uploadhttps://redmine.gc.cuny.edu/issues/90602018-01-05T14:46:36ZLisa Rhodylrhody@gc.cuny.edu
<p>Hi there.. I know this is more of a CBOX question than a Commons issue, but I'm hoping you all might have an idea as to what's going on. I've created a CBOX install at dhinstitutes.org. On that CBOX install, there is a sub-domain wordpress site (dhinstitutes.org/june2018). I can upload images to the Media Library on the main CBOX site, but I am unable to get any images to upload correctly on the sub-domain. I've double checked, and the images are below the max-upload threshold. They are the correct format, etc. etc. When they are "uploading" WordPress goes through all the motions, but no thumbnail appears.. just a gray box. When you try to edit the image in the Media Library, the image is there and can be edited; however, when you select the image from the media library to insert into a page or post, it shows up as a gray box. Any idea what's going on?</p> CUNY Academic Commons - Bug #8991 (Hold): RBE duplicate email message issuehttps://redmine.gc.cuny.edu/issues/89912017-12-11T21:01:26ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- I received a message saying that I was trying to post a message via RBE that had already been posted. It is true that I had posted the same message via RBE, but it was to a different group. I received the following message when I did:</p>
<p>Hi there,</p>
<p>Unfortunately, your new forum topic could not be posted because it appears you already created this topic before.</p>
<p>Here is a copy of your attempted topic:</p>
<p>"Forwarded message:</p> CUNY Academic Commons - Bug #8440 (New): Create Test Email Accounts for Onboarding Projecthttps://redmine.gc.cuny.edu/issues/84402017-07-26T11:05:46ZStephen Realsbrnlb@gmail.com
<p>This issue is intended to ensure that we don't forget to create a bunch (not sure how big a bunch is) of test email accounts that we can "invite" to join the commons when testing the upcoming revised Onboarding process.</p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5317 (Reporter Feedback): Notifications of New Post Didn't Come https://redmine.gc.cuny.edu/issues/53172016-03-10T21:55:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>An editor on the TLC site just posted this post -- <a class="external" href="https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/">https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/</a> -- and no email notification came through the affiliated BP Group (she is also a member of the group), and no activity item appeared. When I (as admin) unpublished and then republished her post, the notification came and the activity was logged.</p>
<p>Doesn't seem like this is expected behavior, unless I'm missing something, so wanted to report.</p> CUNY Academic Commons - Bug #5282 (New): Replying via email directs to paper but not individual c...https://redmine.gc.cuny.edu/issues/52822016-03-02T16:31:39ZMarilyn WeberMweber@gc.cuny.edu
<p>Kelly Josephs commented that "I have no idea how to see which comment you are replying to when I get an update from the paper via email. I clicked on the "see comment" but it just took me to the paper, not to the comment"</p>
<p>Adding it here as a suggestion for future release, I think. Thanks!</p> CUNY Academic Commons - Bug #4661 (Assigned): Simplify Events texthttps://redmine.gc.cuny.edu/issues/46612015-09-22T22:00:44ZMatt Goldmattgold@gmail.com
<p>Just created an event -- <a class="external" href="http://commons.gc.cuny.edu/groups/gc-events-and-workshops/events/gc-digital-fellows-workshop-intro-to-programming-with-python/">http://commons.gc.cuny.edu/groups/gc-events-and-workshops/events/gc-digital-fellows-workshop-intro-to-programming-with-python/</a> -- and looking at the page, I am wondering whether we need the "Event Description" and "Event Details" headers</p>
<p>I think that most people will be able to figure out what the various sections are and mean. Sam, when you have time, please let me know what you think.</p> CUNY Academic Commons - Bug #4388 (Assigned): Repeated request for authentication.https://redmine.gc.cuny.edu/issues/43882015-08-05T19:43:46ZAlice.Lynn McMichaelalimcmichael@hotmail.com
<p>Hi, I'm building a site on the Commons, and when I click on a page or refresh one, a pop-up asking for authentication interrupts the work, often making me click OK up to 8-10 times. (It doesn't go away if I click Cancel, either). I can't tell whether this is Commons-wide or related to my account or theme, although it did not happen when I used a different Commons site yesterday</p>
<p>My site is not public yet, but the URL is amcmichael.commons.gc.cuny.edu and the theme is Make. I've had this problem repeatedly over the last couple of weeks. (See the attached screenshot for the pop-up box that I get).</p>
<p>Thank you.<br />Best,<br />Alice Lynn</p>