CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-01-30T16:29:41ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19627 (Assigned): Private Post default Not working?https://redmine.gc.cuny.edu/issues/196272024-01-30T16:29:41ZLaurie Hurson
<p>Hi all,</p>
<p>I am working with a professor on this site:</p>
<p><a class="external" href="https://urb613sp24.commons.gc.cuny.edu/">https://urb613sp24.commons.gc.cuny.edu/</a></p>
<p>The students created draft posts last night but it appears that none of the posts were private by default even though the plugin is running on the site.</p>
<p><a class="external" href="https://urb613sp24.commons.gc.cuny.edu/wp-admin/edit.php">https://urb613sp24.commons.gc.cuny.edu/wp-admin/edit.php</a></p>
<p>I am not sure if the plugin is depricated with new versions of Wordpress? I created a new post to test and it is created as public and when I go to change the visibility I am prompted "Would you like to privately publish this post now?" which seems like a different workflow for privatizing posts compared to the past.</p> CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #17655 (New): Broken Link Checker improperly scanning unpublished postshttps://redmine.gc.cuny.edu/issues/176552023-02-13T18:03:17ZBoone Gorgesboone@gorg.es
<p>From <a class="external" href="https://redmine.gc.cuny.edu/issues/17476#note-19">https://redmine.gc.cuny.edu/issues/17476#note-19</a>:</p>
<blockquote>
<p>Strange update: One of my sites is now sending me e-mail alerts for broken links found in unpublished pages, even though I have the settings set not to check page drafts. I apologize for complaining about the opposite problem, but the system continues to regenerate these emails, so each time I receive the erroneous email, I think that there are new links I need to fix. (I have these links in an unpublished page because I need to store former links/link history there). If this unexpected behavior is something you could look into at some point, I would really appreciate it--and perhaps this info will help with the whole puzzle?</p>
<p>Here is the link to the unpublished page that is sending me broken link checker e-mail notifications <a class="external" href="https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor">https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor</a></p>
</blockquote> CUNY Academic Commons - Bug #16655 (New): Formatting on CETLS Events pagehttps://redmine.gc.cuny.edu/issues/166552022-08-24T17:47:40ZGina Cherry
<p>The formatting of my site's events page appears to have changed, even though I have not made any changes to it. Any idea what might have happened?</p>
<p><a class="external" href="https://cetls.bmcc.cuny.edu/events/">https://cetls.bmcc.cuny.edu/events/</a></p> CUNY Academic Commons - Bug #16540 (Reporter Feedback): Resolution Size Issue with Shuttershot themehttps://redmine.gc.cuny.edu/issues/165402022-07-27T16:14:04ZLaurie Hurson
<p>Hi All,</p>
<p>I have an inquiry from a professor about a resolution issue on this site: <a class="external" href="https://fonetica.commons.gc.cuny.edu/">https://fonetica.commons.gc.cuny.edu/</a></p>
<p>The site appears fine at first but then the Commons footers loads over most of the site. I think this might be a theme issue but don't want to un-install and reset the design of the site. Are you able to identify if this is a bug with the "Shuttershot" theme without un-installing? (if not that's fine). If it is a bug with the theme, can it be resolved?</p>
<p>I recognize that this is a pretty old theme so if not worth patching the bug, perhaps I need to source a newer similar theme for activation on the Commons. And even if we can resolve the bug, maybe we turn this theme off as an option for new sites?</p>
<p>(on another note, i think this warrants a review of our 65 themes, which i can plan to get to during the fall semester)</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #15516 (Reporter Feedback): Can't publish or save draft of post on wo...https://redmine.gc.cuny.edu/issues/155162022-03-02T20:35:35ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>When I try to publish or save a draft of the post at <a class="external" href="https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994">https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994</a>, I get an error simply saying that there was a failure with no other detail.</p> CUNY Academic Commons - Bug #14987 (New): Elementor update causes database freeze-uphttps://redmine.gc.cuny.edu/issues/149872021-11-23T21:19:15ZBoone Gorgesboone@gorg.es
<p>On Nov 9 and Nov 23, as part of regular maintenance updates, I tried updating Elementor from version 3.4.4 to the latest version (3.4.6 or 3.4.8). Both times, the Commons database was brought to a halt by an influx of database connections, within minutes.</p>
<p>See <a class="external" href="https://redmine.gc.cuny.edu/issues/14986">https://redmine.gc.cuny.edu/issues/14986</a>, <a class="external" href="https://redmine.gc.cuny.edu/issues/14951">https://redmine.gc.cuny.edu/issues/14951</a></p>
<p>Effective immediately, I won't be updating Elementor anymore during regular maintenance updates. Specifically, I will add it to the list of blocked plugins in my wp-cli-cac update tools. Ray, if you have your own version of these tools, please do the same.</p>
<p>The next time Elementor is updated to a new major version, say 3.5, I might consider trying the update again in isolation. I'll leave this ticket open for further investigation.</p> CUNY Academic Commons - Bug #12573 (New): CommentPress Core Issueshttps://redmine.gc.cuny.edu/issues/125732020-03-24T17:51:05Zscott vothscott.voth@verizon.net
<p>I have retested following the release and there are still some issues:</p>
<ol>
<li>the footer is does not display correctly</li>
<li>"Create A New Doc" goes to create a new group/site/group+site (Special Pages)</li>
<li> Site Home goes to CAC Homepage (Special Pages)</li>
<li>Recently Active button shows all Commons members who are recently active</li>
<li>Who is Online shows all Commons members who are online</li>
<li>If you change the theme to a non commentpress theme, and try to change back, you can only change to Comment Default theme, not the Modern theme (you have to deactivate plugin and reactivate to get to the Modern theme again)</li>
</ol>
<p>Most of these are not terribly serious, and the plugin still works, but it would be nice to get them fixed in the future, when there is time.</p> CUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> CUNY Academic Commons - Bug #9926 (New): twitter-mentions-as-comments cron jobs can run longhttps://redmine.gc.cuny.edu/issues/99262018-06-14T02:32:33ZBoone Gorgesboone@gorg.es
<p>Just logged a long request triggered by a cron job in twitter-mentions-as-comments. It appears that the plugin does an hourly check that involves pulling up every single post on the site. This can take a very long time when a site has many posts. The plugin has no obvious internal mechanism for dividing this process into batches.</p>
<p>The plugin hasn't been updated in 5 years, so we might consider disabling it. Here are the sites where it's running:</p>
<pre><code>[0] => <a class="external" href="http://connections.commons.gc.cuny.edu">http://connections.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitp.commons.gc.cuny.edu">http://jitp.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://newtestsite.commons.gc.cuny.edu">http://newtestsite.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://eshtestcac.commons.gc.cuny.edu">http://eshtestcac.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://arctest2.commons.gc.cuny.edu">http://arctest2.commons.gc.cuny.edu</a><br /> [3] => <a class="external" href="http://acert.commons.gc.cuny.edu">http://acert.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://jitpdev.commons.gc.cuny.edu">http://jitpdev.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitpstaging.commons.gc.cuny.edu">http://jitpstaging.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://foodscholar.commons.gc.cuny.edu">http://foodscholar.commons.gc.cuny.edu</a></code></pre>
<p>I'll start by putting 15 minutes in to see if I can rewrite the plugin to use separate cron tasks for each post.</p> CUNY Academic Commons - Bug #9515 (Reporter Feedback): Text to Speech plugin - "More Slowly" chec...https://redmine.gc.cuny.edu/issues/95152018-04-04T14:06:23Zscott vothscott.voth@verizon.net
<p>Hi Ray - Thanks for activating. Samuel is reporting that the checkbox "More Slowly" is not slowing down the speech when he checks it. Can you take a look? Site is <a class="external" href="https://elementaryitalian.commons.gc.cuny.edu/">https://elementaryitalian.commons.gc.cuny.edu/</a></p>
<p>We had to deactivate one plugin (media element html5) to get some pages to show the change - maybe another plugin is causing troubles? The checkbox is in the footer of each page.</p>
<p>here is a link to the original request - <a class="external" href="https://redmine.gc.cuny.edu/issues/9370">https://redmine.gc.cuny.edu/issues/9370</a></p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5691 (Assigned): Differing numbers on Sites displayhttps://redmine.gc.cuny.edu/issues/56912016-06-13T17:12:55ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm trying to produce a grant report and get a sense of some CAC numbers. When I click on "Sites" in the nav bar, I see two different numbers 1575 in the "All Sites" tab and 2263 in the Viewing x of x info line.</p>
<p>Which is correct, and is this evidence of a bug of some kind? Or does it just reflect something like private/hidden sites that I can see as a super-admin?</p>
<p>Marking this as high priority only because I'm trying to get the report in and would appreciate a quick answer if at all possible.</p>