CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-13T20:02:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19971 (New): Expected Group Forum Functionalityhttps://redmine.gc.cuny.edu/issues/199712024-03-13T20:02:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user posted a message in a public group forum at 1:31pm:</p>
<p><a class="external" href="https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/">https://commons.gc.cuny.edu/groups/cuny-manifold-users/forum/topic/upcoming-manifold-workshops-2/</a></p>
<p>It was cross-posted on several other groups, which posted at 2:03. Examples are below, both groups are also public</p>
<p>COIL:<br /><a class="external" href="https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/">https://commons.gc.cuny.edu/groups/collaborative-online-international-learning-coil/forum/topic/upcoming-manifold-workshops-3/</a></p>
<p>TLC: <a class="external" href="https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/">https://commons.gc.cuny.edu/groups/teaching-and-learning-center/forum/topic/upcoming-manifold-workshops-6/</a></p>
<p>I received an email from the COIL forum at 2:37, see screenshot.</p>
<p>Two questions:</p>
<p>1. Robin (user) was wondering: Is this lag time between original posting, cross posting, and email typical and correct functionality? I thought maybe yes, since all messages have to be pulled through to each location, but wanted to be sure to ask.</p>
<p>2. Why wasn't the email I received from the CUNY Manifold Group, where the forum post was originated?</p>
<p>I received the email of the group forum post from the COIL group.This seems strange since both groups are public. I would think that a user would want the email to come from the forum where the post was originally shared.</p> CUNY Academic Commons - Bug #19966 (Reporter Feedback): Slow Load Time on Sitehttps://redmine.gc.cuny.edu/issues/199662024-03-13T14:43:08ZLaurie Hurson
<p>Hi All,</p>
<p>A user is developing a robust program website for a GC department. Right now it is on a dev domain and he plans to clone the site into the final domain soon. But first he is hoping to resolve the slow load times he is noticing on the site:</p>
<p><a class="external" href="https://lmistest.commons.gc.cuny.edu/">https://lmistest.commons.gc.cuny.edu/</a></p>
<p>-<br />From the User:</p>
<blockquote>
<p>I am just getting really slow load times, and a lot of times, images don’t load. I was worried that I had clogged the site with too many images or something...</p>
</blockquote>
<blockquote>
<p>I have a lot of images currently uploaded to the site, especially a few big splash images, which I will ultimately delete, as I was just using these for drafts. However, we will be writing about 40 descriptions of projects we have worked on, and each one will have at least one (smaller) image, so I worry about the site slowing down even more?</p>
</blockquote>
<blockquote>
<p>I also worry it has to do with how many changes I made to the underlying theme (I’m currently using “Raft”)? I would really like to switch the theme to just a Wordpress Twenty Twenty-Four theme, but I spent a lot of time tweaking margins and padding etc. to make things look how I wanted them, so I don’t want to start from scratch… That said, if it’s an issue with the images, maybe the theme doesn’t have much to do with it?</p>
</blockquote>
<p>-</p>
<p>I ran the site through a free (questionably accurate) load time checker and it did report the site was very slow. Can you all confirm slow load time and help diagnose what might be causing this?</p>
<p>Thanks!</p> CUNY Academic Commons - Feature #19904 (New): New member welcome screenhttps://redmine.gc.cuny.edu/issues/199042024-03-05T22:04:29ZColin McDonald
<p>How can we go about editing the screen to which new members are redirected after registering? I think it looks something like the attached but haven't been able to get there myself recently. I wanted to explore making some changes to align with some of our work updating the invite modal in <a class="issue tracker-15 status-1 priority-4 priority-default" title="Design/UX: Invite Modal (New)" href="https://redmine.gc.cuny.edu/issues/19733">#19733</a>. Thanks!</p> CUNY Academic Commons - Feature #19861 (New): Help redesign Feedbackhttps://redmine.gc.cuny.edu/issues/198612024-02-29T20:58:18ZLaurie Hurson
<p>Hi Scott and All,</p>
<p>I wanted to provide some feedback on our shiny and new help redesign. Overall it looks great! The main issue I am experiencing is the font size is so large, I really feel the site looks cramped and I can only find a little bit of information at one time.</p>
<p>In the screenshot attached, the header is taking up ~1/3 of the page, the title and first sentence is another 1/3 of the page, and I can only see 1-2 menu items in the left sidebar, whereas in the past design I could see about 10+ menu items so it was clear that the menu on the left was the "main nav" for each help section.</p>
<p>Could we consider changing the font size and spacing to make it so help site visitors can see more information on the page? Do others feel this would be helpful?</p> CUNY Academic Commons - Support #19732 (New): Twitter/X feedhttps://redmine.gc.cuny.edu/issues/197322024-02-09T19:18:02ZMarilyn WeberMweber@gc.cuny.edu
<p>My name is Malkah, and I work at the CUNY Graduate Center's Writing Center. On our CUNY Commons website, we have linked our Twitter/X account so that our Twitter/X feed appears on the right-hand side of our landing page.</p>
<p>I am using Chrome, and although I can see the Twitter/X feed on my computer, my colleague who is also using Chrome, cannot see the Twitter/X feed on his computer. The same goes for another colleague who uses Firefox, and the same goes for my phone, which uses Safari.</p>
<p>Would you please let us know how to fix this issue so that everyone can see the Twitter/X feed when they visit our website?</p>
<p>Thank you.</p>
<p>All the best,<br />Malkah Bressler</p> CUNY Academic Commons - Support #19591 (Reporter Feedback): sidebar problem for course sitehttps://redmine.gc.cuny.edu/issues/195912024-01-24T18:38:31ZMarilyn WeberMweber@gc.cuny.edu
<p>From a WS ticket:</p>
<p>I am currently facing an issue while attempting to edit the sidebar to display the course information on my page: <a class="external" href="https://kcccebioblitz.commons.gc.cuny.edu/">https://kcccebioblitz.commons.gc.cuny.edu/</a>. Despite my efforts to modify the content, the sidebar editing option seems to be inaccessible, and I can’t update the preset from my Dashboard.<br />To provide further context, I have attached an image illustrating the specific area of concern. Unfortunately, I am unable to locate the sidebar editing feature within the editing interface.<br />I would greatly appreciate your assistance in resolving this matter. If there are specific steps or tools, I need to use to access the sidebar editing options, kindly guide me through the process.</p> CUNY Academic Commons - Support #18521 (Reporter Feedback): Migrating English Site to CUNY Commonshttps://redmine.gc.cuny.edu/issues/185212023-07-31T14:01:44ZLaurie Hurson
<p>Hi All,</p>
<p>A message from a new user about migrating a site to the Commons:</p>
<blockquote>
<p>"I've read your documentation on importing a wordpress site via XML, but given the large volume of content (like archive blog posts with featured >images and galleries) and especially the high degree of customization to the theme and css, that option doesn't seem very promising.</p>
</blockquote>
<blockquote>
<p>The current department site is here:<br /><a class="external" href="https://english.ccny.cuny.edu/">https://english.ccny.cuny.edu/</a></p>
</blockquote>
<blockquote>
<p>Are there any backup or migration plugins that can run on CUNY Commons?"</p>
</blockquote>
<p>Are we able to upload a custom theme they may be using to help with the re-build?</p>
<p>Is there a reason that XML export/import might not work here? Is there an alternative, or should I suggest the XML process only?</p>
<p>I found a few possible back up plugins - do any of these look reasonable for use on the Commons?</p>
<p>Updraft: <a class="external" href="https://wordpress.org/plugins/updraftplus/">https://wordpress.org/plugins/updraftplus/</a><br />Backup Migration: <a class="external" href="https://wordpress.org/plugins/backup-backup/">https://wordpress.org/plugins/backup-backup/</a><br />All in one Migration:https://wordpress.org/plugins/all-in-one-wp-migration/</p> CUNY Academic Commons - Bug #18496 (New): PHP 8+ Compatibilityhttps://redmine.gc.cuny.edu/issues/184962023-07-21T22:45:40ZRaymond Hoh
<p>We're currently running PHP 7.4 in our PHPCS set up and on the GC server, but some of us are using PHP 8+ in our development environments. (For example, <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: bp-email-type doesn't properly deal with 'to' arrays (Resolved)" href="https://redmine.gc.cuny.edu/issues/16948">#16948</a>.)</p>
<p>This will be a catch-all ticket to address deprecated notices, fatal errors and the like.</p>
<p>Also, just to note that PHP 7.4 reached end-of-life back in November 2022. Upgrading to PHP 8.2 is probably good to think about when we decide to move hosts. PHP 8.2 is supported until December 2025, while PHP 8.0 will reach end-of-life in November 2023.</p> CUNY Academic Commons - Bug #18362 (Reporter Feedback): After entering OTP, I am redirected to a ...https://redmine.gc.cuny.edu/issues/183622023-06-14T13:53:45ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>Steps:<br />1. Logout<br />2. Go to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p>
<p>Actually Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu">https://khatchad.commons.gc.cuny.edu</a>.</p>
<p>Expected Result:<br />I am asked for the OTP. After successful authentication, I am redirected to <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin">https://khatchad.commons.gc.cuny.edu/wp-admin</a></p> CUNY Academic Commons - Bug #17950 (Reporter Feedback): No longer receiving email notifications a...https://redmine.gc.cuny.edu/issues/179502023-03-31T17:48:24ZGina Cherry
<p>The last two posts I published did not generate email notifications. When I published the post today, I no longer even saw a check box option for sending the notification to the group that usually appears near the Publish button.</p>
<p><a class="external" href="https://bmcccetls.commons.gc.cuny.edu/">https://bmcccetls.commons.gc.cuny.edu/</a></p> CUNY Academic Commons - Bug #17697 (Reporter Feedback): plugin requesthttps://redmine.gc.cuny.edu/issues/176972023-02-21T17:09:54ZLaurie Hurson
<p>Hi All,</p>
<p>A faculty member would like to have pop ups on certain pages of the site. She would like to test these two pop up plugins to see which one works better for her needs.</p>
<p>1. <a class="external" href="https://wordpress.org/plugins/popup-maker/">https://wordpress.org/plugins/popup-maker/</a><br />2. <a class="external" href="https://wordpress.org/plugins/wp-terms-popup/">https://wordpress.org/plugins/wp-terms-popup/</a></p>
<p>Can we install? Waiting on a link from the faculty member so we can active as needed on her site only.</p> CUNY Academic Commons - Support #17257 (Reporter Feedback): Avenir Fonthttps://redmine.gc.cuny.edu/issues/172572022-11-17T16:15:28ZSyelle Graves
<p>Hi Commons Team,</p>
<p>(Marilyn says "Please open up a ticket in Redmine about this.")</p>
<p>We have an important need for a website to be displayed in Avenir font, due to branding reasons for a DOE-funded center. The site was moved over from Wix, where Avenir was a built-in option.</p>
<p>We’re creating the Commons site in Canvas, which has no option for Avenir that we can see.</p>
<p>Is it possible that there is an option to add code to change the site’s font to Avenir? Or, are there any themes on the Commons that have Avenir font built in or allow code to allow it? Montserrat, the recommended alternative via Google fonts, looks noticeably different from our years of existing/already-distributed materials, which we don't have a way to go back in time and change. This includes our banner and logo, which we will have to change to match our (already-designed) site.</p>
<p>Is there anything we can do? <br />Many thanks!</p> CUNY Academic Commons - Bug #16682 (Reporter Feedback): User cannot see "My sites" https://redmine.gc.cuny.edu/issues/166822022-08-29T14:51:41ZLaurie Hurson
<p>Hi All,</p>
<p>I was on a meeting this morning where the user was sharing her screen.</p>
<p>User: <a class="external" href="https://commons.gc.cuny.edu/members/towallp/">https://commons.gc.cuny.edu/members/towallp/</a></p>
<p>Site: <a class="external" href="https://towallp.commons.gc.cuny.edu/">https://towallp.commons.gc.cuny.edu/</a></p>
<p>A couple issues here:</p>
<p>1. The user has no "my sites" tab on "Sites" page when logged in<br />2. Site does not come up as linked to users account<br />3. Site is not returned in search in sites directory</p>
<p>I am not sure what is going on here but I think there is a bug somewhere in the linking of the site and user.</p>
<p>Thanks!</p> CUNY Academic Commons - Support #16545 (Reporter Feedback): "Bug in customizr? Gravity form submi...https://redmine.gc.cuny.edu/issues/165452022-07-29T15:46:59ZMarilyn WeberMweber@gc.cuny.edu
<p>Syelle Graves reports:</p>
<p>We have a hopefully-simple question about a Gravity form that uses the post creation option on this site <a class="external" href="https://weauthors.commons.gc.cuny.edu/category/spanish/">https://weauthors.commons.gc.cuny.edu/category/spanish/</a></p>
<p>The problem is that even though we have the submitted image set to be the featured image of the post draft, the image never appears in the post itself: <a class="external" href="https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1">https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1</a> (<a class="external" href="https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1">https://weauthors.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_edit_forms&id=1</a>)</p>
<p>I have ignored this for some time, because on the BMCC OL, where I also work, we have observed this to be a bug in this same theme that we are using here on the Commons site (Customizr).</p>
<p>However, perhaps your team has a solve? Is there any way to get the image to show in the post tile without us adding it manually? We are doing a large-scale project of CUNY student writing, and it would be a huge benefit to our instructors who have to publish hundreds of student submissions by hand as they come in.</p>
<p>Many thanks!</p>
<p>~</p> CUNY Academic Commons - Feature #16335 (Reporter Feedback): Revisiting options and functions of C...https://redmine.gc.cuny.edu/issues/163352022-07-06T15:17:33ZLaurie Hurson
<p>Hi All,</p>
<p>The release of the OER tag and the Open Education institute I ran in June has highlighted some issues with the Creative Commons license widget we are running on the commons, particularly on sites.</p>
<p>By default, every page of every site site is tagged with a CC license. I think we should revisit that. People may want some of their content openly licensed but not all of it. For example, Raffi Khatchadourian wrote to the Zendesk asking how to list some of his pages on his main site as oer but not all of the pages. Currently this is not really possible - the CC license is only available on a page by page basis or it encompasses the whole site. I am proposing we allow CC for some pages and no clear open license on other pages (hence signifying they are not open).</p>
<p>I think the automatic, by default tagging of every page as CC, regardless of whether a user has chosen the CC license knowingly, is an issue.</p>
<p>This also raises questions about creating an option to allows folks to restrict some of their work. Maybe we don't want to provide a "closed" option but this could also occur through simply not applying a CC license by default to every page and allowing a user to knowingly assign the CC license to only "open" content.</p>
<p>I think all of these issues, ideas, and options warrant a discussion, which hopefully we can pick up in the fall.</p>