CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-03-15T14:47:55ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #17834 (New): Open PDF in new tabhttps://redmine.gc.cuny.edu/issues/178342023-03-15T14:47:55ZLaurie Hurson
<p>Hi Ray, All,</p>
<p>I am helping with the CILC folks on this site: <a class="external" href="https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/">https://cilc.commons.gc.cuny.edu/heritage-arabic-ebook/teaching-materials/</a></p>
<p>They want to be able to to click the PDF link (below the embed) and have it open in a new tab (and not download right away). I can't seem to figure out the right settings to get this to work as they want.</p>
<p>Any suggestions?</p> CUNY Academic Commons - Bug #17697 (Reporter Feedback): plugin requesthttps://redmine.gc.cuny.edu/issues/176972023-02-21T17:09:54ZLaurie Hurson
<p>Hi All,</p>
<p>A faculty member would like to have pop ups on certain pages of the site. She would like to test these two pop up plugins to see which one works better for her needs.</p>
<p>1. <a class="external" href="https://wordpress.org/plugins/popup-maker/">https://wordpress.org/plugins/popup-maker/</a><br />2. <a class="external" href="https://wordpress.org/plugins/wp-terms-popup/">https://wordpress.org/plugins/wp-terms-popup/</a></p>
<p>Can we install? Waiting on a link from the faculty member so we can active as needed on her site only.</p> CUNY Academic Commons - Bug #16682 (Reporter Feedback): User cannot see "My sites" https://redmine.gc.cuny.edu/issues/166822022-08-29T14:51:41ZLaurie Hurson
<p>Hi All,</p>
<p>I was on a meeting this morning where the user was sharing her screen.</p>
<p>User: <a class="external" href="https://commons.gc.cuny.edu/members/towallp/">https://commons.gc.cuny.edu/members/towallp/</a></p>
<p>Site: <a class="external" href="https://towallp.commons.gc.cuny.edu/">https://towallp.commons.gc.cuny.edu/</a></p>
<p>A couple issues here:</p>
<p>1. The user has no "my sites" tab on "Sites" page when logged in<br />2. Site does not come up as linked to users account<br />3. Site is not returned in search in sites directory</p>
<p>I am not sure what is going on here but I think there is a bug somewhere in the linking of the site and user.</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #16307 (New): Add brief messaging to accept/decline group membership ...https://redmine.gc.cuny.edu/issues/163072022-06-27T22:13:20ZMatt Goldmattgold@gmail.com
<p>This is not a huge issue, but when I decline a group membership request, I usually like to write to the person who made the request to tell them why I had to decline. Currently, there is no way to do that other than going to the person's profile and sending a message through it. we might want to add a space for messaging to the decline action, so that people receive the decline notification along with a rationale. But maybe this is too small an edge case to be worth of development -- I'd guess this happens only a few times a year</p> CUNY Academic Commons - Bug #14792 (New): Inconsistent email notifications from gravity formshttps://redmine.gc.cuny.edu/issues/147922021-09-20T17:29:55ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>Last week, I noticed that there was a new form entry for which I never received an email notification. This week, I tested it by submitted a "fake" form entry, and the notification worked. However, if I go to the entry page and send a notification from there, it doesn't work. I checked the gravity form logs, and it looks like the emails are being submitted to SMTP. But, the notifications work sometimes and don't work other times. This can be problematic since students don't typically tell me that they submit forms, they just submit them and await my response. I checked the gravity forms system status and found the following errors:</p>
<p>- Version: 2.5.9.3 ✘ New version 2.5.10 available.<br />- Background tasks: No ✘ cURL error 28: Operation timed out after 2001 milliseconds with 0 out of -1 bytes received</p>
<p>Below is the complete status from <a class="external" href="https://khatchad.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_system_status">https://khatchad.commons.gc.cuny.edu/wp-admin/admin.php?page=gf_system_status</a>:</p>
<pre><code class="text syntaxhl">### Gravity Forms ###
Version: 2.5.9.3 ✘ New version 2.5.10 available.
Upload folder: /var/www/html/commons/www/wp-content/blogs.dir/2880/files/gravity_forms/
Upload folder permissions: Writable ✔
Output CSS: Yes
Output HTML5: Yes
No-Conflict Mode: No
Currency: USD
Background updates: Yes
REST API v2: Yes
Registration: Site registered ( b79ff7fa-98f1-445e-95f2-bba7972a357d ) ✔
### Database ###
Database Version: 2.5.9.3 ✔ Your database is up-to-date.
wp_2880_gf_form_view: ✔
wp_2880_gf_form_meta: ✔
wp_2880_gf_form: ✔
wp_2880_gf_form_revisions: ✔
wp_2880_gf_entry: ✔
wp_2880_gf_entry_meta: ✔
wp_2880_gf_entry_notes: ✔
wp_2880_gf_draft_submissions: ✔
wp_2880_gf_rest_api_keys: ✔
### Translations ###
Site Locale: en_US
User (ID: 6303) Locale: en_US
Gravity Forms:
### WordPress ###
Home URL: https://khatchad.commons.gc.cuny.edu
Site URL: https://khatchad.commons.gc.cuny.edu
REST API Base URL: https://khatchad.commons.gc.cuny.edu/wp-json/
WordPress Version: 5.8.1 ✔
WordPress Multisite: Yes
WordPress Memory Limit: 512M
WordPress Debug Mode: No
WordPress Debug Log: No
WordPress Script Debug Mode: No
WordPress Cron: No
WordPress Alternate Cron: No
Background tasks: No ✘ cURL error 28: Operation timed out after 2001 milliseconds with 0 out of -1 bytes received
### Active Theme ###
Academica: by WPZOOM (https://www.wpzoom.com/) - 2.0.6 ✔
### Active Plugins ###
Akismet Anti-Spam: by Automattic - 4.1.12 ✔
Bava Comments: by Boone Gorges - 0.1-alpha ✔
bbPress BP Notification Grabber: by - 1.0 ✔
BP Email Type: by r-a-y - ✔
BP Groupblog: by Rodney Blevins, Marius Ooms, Boone Gorges - 1.9.2 ✔
BP Group Documents: by Peter Anselmo, Studio66 - 0.4.0 ✔
BP Include Non-member Comments: by Boone Gorges - 1.3 ✔
BP MPO Activity Filter: by Boone Gorges - 1.3.2 ✔
BP Reply By Email - Simple New Topic Email Address: by r-a-y - 0.1-alpha ✔
BP Social Media Profiles: by Boone B Gorges - 1.0 ✔
BP Two Factor: by - 0.1-alpha ✔
Broken Link Checker: by WPMU DEV - 1.11.15 ✔
BuddyPress: by The BuddyPress Community - 9.0.0-RC1 ✔
BuddyPress Docs: by Boone B Gorges, David Cavins - 2.1.6 ✔
BuddyPress Follow: by Andy Peatling, r-a-y - 1.3-alpha ✔
BuddyPress Group Email Subscription: by Deryk Wenaus, boonebgorges, r-a-y - 4.0.0 ✔
BuddyPress Group for Community Admins and Mods: by rich @etivite - 0.1.0 ✔
BuddyPress Reply By Email: by r-a-y - 1.0-RC10.dev ✔
Bulk Move: by Sudar - 1.3.0 ✔
CAC Network Info: by CUNY Academic Commons - 0.1.0 ✔
CAC Onboarding: by YOUR NAME HERE - 0.1.0 ✔
CAC YOURLS: by Boone B Gorges - 1.0 ✔
Classic Editor: by WordPress Contributors - 1.6.2 ✔
Cookies for Comments: by Donncha O Caoimh - 0.5.5 ✔
Cookies for Logins and BuddyPress: by r-a-y - 0.1 ✔
Creative Commons License: by CUNY Academic Commons - 0.1-alpha ✔
CUNY Academic Commons Buddy Press Admin Bar Mods: by Cast Iron Coding - 0.1 ✔
Disable Akismet Anti-Spam: by CUNY Academic Commons - ✔
Enable Media Replace: by ShortPixel - 3.5.0 ✔
Expire Sticky Posts: by Andy von Dohren - 1.0 ✔
Export WP Page to Static HTML/CSS: by ReCorp - 1.0.3 ✔
Fix - SimplePie Errors: by Michael Uno - 1.0.0 ✔
Github Embed: by Ademti Software Ltd. - 2.1.0 ✔
Github Ribbon: by Sudar - 1.2.1 ✔
Group Events Shortcode and Widget: by CUNY Academic Commons Team - ✔
Jetpack by WordPress.com: by Automattic - 9.7.1 ✔
Link Library: by Yannick Lefebvre - 7.2.4 ✔
List Pages Shortcode: by Ben Huson, Aaron Harp - 1.7.4 ✔
More Privacy Options: by D. Sader - 4.6 ✔
oEmbed Gist: by Takayuki Miyauchi - 4.9.1 ✔
Page Links To: by Mark Jaquith - 3.3.5 ✔
Plugin Packages: by CUNY Academic Commons - 0.1-alpha ✔
Query Monitor: by John Blackbourn - 3.7.1 ✔
Remote Markdown: by Andrés Villarreal - 1.1 ✔
Setmore Plus: by Chris Dillon - 3.7.2 ✔
Simple CSS: by Tom Usborne - 1.1.1 ✔
Simple Trackback Validation: by Michael Woehrer - 2.1 ✔
Subscribe2: by weMail - 10.35 ✔
Table of Contents Plus: by Michael Tran - 2106 ✔
Two Factor: by Plugin Contributors - 0.7.1 ✔
Viper's Video Quicktags Migrator: by Alex Mills (Viper007Bond) - 1.2.2 ✔
WordPress Importer: by wordpressdotorg - 0.7 ✔
### Network Active Plugins ###
Simple Trackback Validation: by Michael Woehrer - 2.1
BuddyPress: by The BuddyPress Community - 9.0.0-RC1
BP MPO Activity Filter: by Boone Gorges - 1.3.2
CUNY Academic Commons Buddy Press Admin Bar Mods: by Cast Iron Coding - 0.1
BP Include Non-member Comments: by Boone Gorges - 1.3
Akismet Anti-Spam: by Automattic - 4.1.12
BuddyPress Docs: by Boone B Gorges, David Cavins - 2.1.6
BP Groupblog: by Rodney Blevins, Marius Ooms, Boone Gorges - 1.9.2
BP Group Documents: by Peter Anselmo, Studio66 - 0.4.0
BuddyPress Group for Community Admins and Mods: by rich @etivite - 0.1.0
BuddyPress Group Email Subscription: by Deryk Wenaus, boonebgorges, r-a-y - 4.0.0
CAC YOURLS: by Boone B Gorges - 1.0
Cookies for Comments: by Donncha O Caoimh - 0.5.5
Cookies for Logins and BuddyPress: by r-a-y - 0.1
BuddyPress Follow: by Andy Peatling, r-a-y - 1.3-alpha
WordPress Importer: by wordpressdotorg - 0.7
BP Social Media Profiles: by Boone B Gorges - 1.0
Group Events Shortcode and Widget: by CUNY Academic Commons Team -
Bava Comments: by Boone Gorges - 0.1-alpha
Viper's Video Quicktags Migrator: by Alex Mills (Viper007Bond) - 1.2.2
BP Email Type: by r-a-y -
bbPress BP Notification Grabber: by - 1.0
BP Reply By Email - Simple New Topic Email Address: by r-a-y - 0.1-alpha
Simple CSS: by Tom Usborne - 1.1.1
CAC Onboarding: by YOUR NAME HERE - 0.1.0
More Privacy Options: by D. Sader - 4.6
Creative Commons License: by CUNY Academic Commons - 0.1-alpha
Plugin Packages: by CUNY Academic Commons - 0.1-alpha
Fix - SimplePie Errors: by Michael Uno - 1.0.0
Classic Editor: by WordPress Contributors - 1.6.2
Disable Akismet Anti-Spam: by CUNY Academic Commons -
Two Factor: by Plugin Contributors - 0.7.1
BP Two Factor: by - 0.1-alpha
BuddyPress Reply By Email: by r-a-y - 1.0-RC10.dev
CAC Network Info: by CUNY Academic Commons - 0.1.0
### Web Server ###
Software: Apache
Port: 443
Document Root: /var/www/html/commons/www
### PHP ###
Version: 7.4.23 ✔
Memory Limit: 1024M
Maximum Execution Time: 300
Maximum File Upload Size: 40M
Maximum File Uploads: 20
Maximum Post Size: 64M
Maximum Input Variables: 1000
cURL Enabled: Yes (version 7.29.0)
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017 (268443839)
Mcrypt Enabled: No
Mbstring Enabled: Yes
Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, apache2handler, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, ldap, exif, mysqlnd, PDO, Phar, posix, shmop, SimpleXML, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlwriter, xsl, mysqli, pdo_mysql, pdo_sqlite, recode, xmlreader, xmlrpc, zip, apcu, igbinary, imagick, msgpack, memcached, Zend OPcache
### Database Server ###
Database Management System: MySQL
Version: 5.6.51 ✔
Database Character Set: utf8
Database Collation: utf8_general_ci
### Date and Time ###
WordPress (Local) Timezone: America/New_York
MySQL (UTC): 2021-09-20 17:26:34
MySQL (Local): September 20, 2021 at 1:26 pm
PHP (UTC): 2021-09-20 17:26:34
PHP (Local): September 20, 2021 at 1:26 pm
</code></pre> CUNY Academic Commons - Bug #14629 (Reporter Feedback): Possible Post Order Bug?https://redmine.gc.cuny.edu/issues/146292021-07-26T14:58:27ZSyelle Graves
<p>Greetings,</p>
<p>I am noticing something strange about the post order on this site <a class="external" href="https://8nsshl2021.commons.gc.cuny.edu/">https://8nsshl2021.commons.gc.cuny.edu/</a><br />The posts do not seem to show by the expected default order (reverse chronological.)</p>
<p>In addition, when I activate the simple Custom Post Order plugin in an attempt to get the posts to show in the order we want (happens to be alphabetical by title), that solution is also foiled.</p>
<p>I’ve included two screenshots (dashboard and front end).</p>
<p>When I first set these timestamps in order to show the posts alphabetically, the posts did show in the correct order. But since then, they have reverted to an order that looks random.</p>
<p>I attempted to re-create this on a test site, thinking that it might be related to the 2017 theme, but I got mixed results (the "Hello World" post showed at the top, when it should show last, even when I changed themes, which seemed odd, and the rest showed in normal order. Sorry I don't have more info there.)</p>
<p>Let me know if I can provide any additional info/apologies if this is something simple.</p> CUNY Academic Commons - Bug #13949 (New): Continued debugging of runaway MySQL connectionshttps://redmine.gc.cuny.edu/issues/139492021-02-07T00:47:10ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>FYI -- there were MySQL restart alerts at 4:11pm today. I wanted to let you know in case you are better able to track info related to such outages following our recent conversations with Lihua</p> CUNY Academic Commons - Bug #12436 (Assigned): Nightly system downtimehttps://redmine.gc.cuny.edu/issues/124362020-02-18T16:21:55ZBoone Gorgesboone@gorg.es
<p>I'm opening this ticket to track recent outages on the Commons. A number of us receive automated notices when the database server is forced to reboot. Beginning roughly one month ago, we started getting these notices several times per week. These notifications indicate when the DB server is forced to reboot, so they indicate at best the end of a problematic period. I receive additional notifications when requests begin to take an inordinately long time, which serves as an indicator of when the incidents begin.</p>
<p>I've been keeping track of specifics over the last few weeks, and I've discerned the following patterns:</p>
<p>- The most common downtime is just after 05:00 UTC (midnight EST, UTC-5), with my incident reports rolling in sometimes around 12:03am and sometimes around 12:07am.<br />- Occasionally, the incidents have begun an hour or two earlier, shortly after 03:00 or 04:00 UTC.<br />- Incidents seem always to begin several minutes after the hour<br />- Reboots usually take place between 3 and 6 minutes after the beginning of the incident<br />- On some occasions, the reboots don't seem to fix the underlying issue, and another cycle of slow requests + db reboots immediately follows.<br />- Sometimes this'll happen a few nights in a row, while sometimes the site will go a few days without any notifications.</p>
<p>All of this strongly suggests that the problem is with an automated cron task, specifically one that takes place around midnight. I've begun to do an analysis of the tasks scheduled for around this time, cross-referencing with the logs. Ideally, we'd be able to narrow down the culprit by identifying the last cron task that begins just before the outages. This is not possible, for a couple reasons: First, the performance issues may only kick in a minute or two after the task begins running (as the system's resources are gradually used up). Second, the Cavalcade logs don't natively keep track of when a task begins running, but only when it finishes (see <a class="external" href="https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377">https://github.com/humanmade/Cavalcade-Runner/blob/master/inc/class-runner.php#L377</a>).</p>
<p>So the best we can do is to make some educated guesses. I'll follow up in a comment with initial thoughts.</p> CUNY Academic Commons - Bug #11879 (New): Hypothesis comments appearing on multiple, different pd...https://redmine.gc.cuny.edu/issues/118792019-09-19T16:36:30ZLaurie Hurson
<p>Hi All,</p>
<p>A professor has reported a very weird hypothesis issue. I am not sure if this is a Commons bug or hypothesis bug.</p>
<p>This professor uploaded a PDF (book chapters 5-7) for a course in 2017 link here: <a class="external" href="https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf">https://via.hypothes.is/https://spa114fall171.commons.gc.cuny.edu/wp-content/blogs.dir/3395/files/2017/09/La-Frontera-5-6-7.pdf</a></p>
<p>This semester, the professor will be using the same reading (only chapter 5) so she uploaded a shortened version to the media library for her new course: <a class="external" href="https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf">https://via.hypothes.is/https://span2204.commons.gc.cuny.edu/wp-content/blogs.dir/8302/files/2019/09/Chapter-5.pdf</a></p>
<p>*to view the readings page on the Span2204 site the pw is Fall2019</p>
<p>The problem: the new chapter 5 pdf pulls in the old comments from the original chapters 5-7 pdf. The pdfs are on different commons sites in different media libraries. It appears that both pdfs are stored in WP-content blogs directory but seem to have different file numbers and names.</p>
<p>I dont think this is a plugin issue since she was using the via hypothesis link, not the plugin to add the annotation layer on these pdfs. Moreover, when I installed the plugin on the Span2204 site, the pdfs cannot be read because the via hypothesis link is added to the pdf url twice.</p> CUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> CUNY Academic Commons - Bug #10262 (Reporter Feedback): Newsletter Plugin: Broken Image at Bottom...https://redmine.gc.cuny.edu/issues/102622018-08-29T21:53:46ZMark Webb
<p>Hi,</p>
<p>I am writing on behalf of the Center for Place Culture and Politics. We are having an issue with the Newsletter plugin. Every time we send out a newsletter using this plugin there is a broken image with the letters Hr at the bottom. I do not see anything in the html code of the newsletters to indicate why this appears. I have attached what it looks like here. Any ideas what is going on? Thanks!</p> NYCDH Community Site - Bug #8992 (Assigned): Multiple RBE error reportshttps://redmine.gc.cuny.edu/issues/89922017-12-11T22:20:23ZMatt Goldmattgold@gmail.com
<p>Hi Ray --</p>
<p>Twice today, I've had a single RBE email rejected, saying it can't be posted. In each case, I've received 2-3 error messages, as if the message had been sent multiple times to the CAC. I'm not sure whether my gmail is trying to send multiple times (which seems unlikely, as I think it reached the system, even if only to result in an error message) or whether RBE is the issue.</p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> NYCDH Community Site - Bug #2618 (Assigned): Mark blogs as spam when created by users marked as spamhttps://redmine.gc.cuny.edu/issues/26182013-06-10T03:34:26ZMatt Goldmattgold@gmail.com
<p>Per an email discussion based on an nycdh.org issue, WordPress does not automatically mark a blog as spam when its creator is marked as spam. As you noted, Boone, it's a WP issue; if you could work on it at some point by, as you noted, "creat[ing] a patch to WP, or a small mu-plugin, or probably both," that would be great. Many thanks.</p> NYCDH Community Site - Bug #2576 (Hold): Test Next Button in Javascript Tutorial Under Activitieshttps://redmine.gc.cuny.edu/issues/25762013-05-16T21:13:39ZMark Newtonmnewton@columbia.edu
<p>Issue history with Matt and Alex</p>
<p>The javascript tutorial on the activities section is screwy on the when you click on the ‘next’ button. [can you describe what you mean by "screwy" and/or take a screenshot/screencast? Also describe your browser/os. Just tried it and it worked okay for me --MKG][Hard to try again once you've been through it. seems only to work on first run. i saw two things. on click the arrow box turned into a blank square of a different size. on the last page, hovering on the drop-down menu, the pop-up box is cut in half by the browser window. i'm using Chrome on LionOSX. AG][thanks for this report, Alex. Can you add it here - <a class="external" href="https://github.com/cuny-academic-commons/cbox-theme">https://github.com/cuny-academic-commons/cbox-theme</a> ? --MKG]</p>