CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-12-18T17:14:51ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19431 (New): cc'd people don't show up on Help tickets! https://redmine.gc.cuny.edu/issues/194312023-12-18T17:14:51ZMarilyn WeberMweber@gc.cuny.eduCUNY Academic Commons - Support #18133 (Hold): Elementor builder problemhttps://redmine.gc.cuny.edu/issues/181332023-04-28T14:45:02ZMarilyn WeberMweber@gc.cuny.edu
<p>From Indranil Choudhury, Via ZendesK:</p>
<p>I'm working with CITE CUNY<<a class="external" href="https://computinged.commons.gc.cuny.edu/">https://computinged.commons.gc.cuny.edu/</a>> and I've encountered a few issues that I haven't had luck solving. [note from Marilyn - first issue is a separate ticket]</p>
<p>2. When using the Elementor builder with the Elementor Hello theme, when I try to apply a site kit, I get an error. This seems to be a common issue, and the solution is outlined here<<a class="external" href="https://element.how/elementor-kit-something-went-wrong/&gt;">https://element.how/elementor-kit-something-went-wrong/&gt;</a>, but I don't think I can access those settings.</p> CUNY Academic Commons - Bug #17655 (New): Broken Link Checker improperly scanning unpublished postshttps://redmine.gc.cuny.edu/issues/176552023-02-13T18:03:17ZBoone Gorgesboone@gorg.es
<p>From <a class="external" href="https://redmine.gc.cuny.edu/issues/17476#note-19">https://redmine.gc.cuny.edu/issues/17476#note-19</a>:</p>
<blockquote>
<p>Strange update: One of my sites is now sending me e-mail alerts for broken links found in unpublished pages, even though I have the settings set not to check page drafts. I apologize for complaining about the opposite problem, but the system continues to regenerate these emails, so each time I receive the erroneous email, I think that there are new links I need to fix. (I have these links in an unpublished page because I need to store former links/link history there). If this unexpected behavior is something you could look into at some point, I would really appreciate it--and perhaps this info will help with the whole puzzle?</p>
<p>Here is the link to the unpublished page that is sending me broken link checker e-mail notifications <a class="external" href="https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor">https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor</a></p>
</blockquote> CUNY Academic Commons - Bug #16540 (Reporter Feedback): Resolution Size Issue with Shuttershot themehttps://redmine.gc.cuny.edu/issues/165402022-07-27T16:14:04ZLaurie Hurson
<p>Hi All,</p>
<p>I have an inquiry from a professor about a resolution issue on this site: <a class="external" href="https://fonetica.commons.gc.cuny.edu/">https://fonetica.commons.gc.cuny.edu/</a></p>
<p>The site appears fine at first but then the Commons footers loads over most of the site. I think this might be a theme issue but don't want to un-install and reset the design of the site. Are you able to identify if this is a bug with the "Shuttershot" theme without un-installing? (if not that's fine). If it is a bug with the theme, can it be resolved?</p>
<p>I recognize that this is a pretty old theme so if not worth patching the bug, perhaps I need to source a newer similar theme for activation on the Commons. And even if we can resolve the bug, maybe we turn this theme off as an option for new sites?</p>
<p>(on another note, i think this warrants a review of our 65 themes, which i can plan to get to during the fall semester)</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #14987 (New): Elementor update causes database freeze-uphttps://redmine.gc.cuny.edu/issues/149872021-11-23T21:19:15ZBoone Gorgesboone@gorg.es
<p>On Nov 9 and Nov 23, as part of regular maintenance updates, I tried updating Elementor from version 3.4.4 to the latest version (3.4.6 or 3.4.8). Both times, the Commons database was brought to a halt by an influx of database connections, within minutes.</p>
<p>See <a class="external" href="https://redmine.gc.cuny.edu/issues/14986">https://redmine.gc.cuny.edu/issues/14986</a>, <a class="external" href="https://redmine.gc.cuny.edu/issues/14951">https://redmine.gc.cuny.edu/issues/14951</a></p>
<p>Effective immediately, I won't be updating Elementor anymore during regular maintenance updates. Specifically, I will add it to the list of blocked plugins in my wp-cli-cac update tools. Ray, if you have your own version of these tools, please do the same.</p>
<p>The next time Elementor is updated to a new major version, say 3.5, I might consider trying the update again in isolation. I'll leave this ticket open for further investigation.</p> CUNY Academic Commons - Bug #10678 (Reporter Feedback): Newsletter Plugin Not Sending Out Newslet...https://redmine.gc.cuny.edu/issues/106782018-11-08T02:56:19ZMark Webb
<p>Hi,</p>
<p>The Newletter plugin for the CPCP website (<a class="external" href="https://cpcp.commons.gc.cuny.edu">https://cpcp.commons.gc.cuny.edu</a>) is again having issues. Newsletters are not sending out. You then have to go in and manually run the queue but this takes forever and stops on its own unless you go back and run again. Any idea what is happening? Is it related to the WP Cron? How can we fix it? Thanks,</p>
<p>Mark</p> NYCDH Community Site - Feature #10626 (Assigned): Cognitive Neuroscience - Flyer and Cardshttps://redmine.gc.cuny.edu/issues/106262018-10-29T17:52:37ZAlex IrklievskiAIrklievski@gc.cuny.eduCUNY Academic Commons - Feature #8211 (New): Theme Suggestions: Material Design-Inspired Themeshttps://redmine.gc.cuny.edu/issues/82112017-05-30T16:07:25ZMargaret Galvan
<p>As part of my Theme Assessment (<a class="external" href="https://redmine.gc.cuny.edu/issues/7828">https://redmine.gc.cuny.edu/issues/7828</a>), I am identifying and suggesting new themes for the Commons to adopt.</p>
<p>In this thread, I am suggesting recently updated themes found in the WordPress.org repository that are built off of Google's Material Design: <a class="external" href="https://material.io/guidelines/">https://material.io/guidelines/</a><br />To note, all of these themes are responsive, and Material Design thoughtfully approaches accessibility, which Luke wanted me to prioritize: <a class="external" href="https://material.io/guidelines/usability/accessibility.html">https://material.io/guidelines/usability/accessibility.html</a></p>
<p>The first definite suggestion is <strong>Materialize</strong>, which DH scholar Anastasia Salter has adopted for a web project, as she discusses here: <a class="external" href="http://www.chronicle.com/blogs/profhacker/thinking-digital-with-external-review-materials/64127">http://www.chronicle.com/blogs/profhacker/thinking-digital-with-external-review-materials/64127</a><br />Here's the theme info: <a class="external" href="https://wordpress.org/themes/materialize/">https://wordpress.org/themes/materialize/</a></p>
<p>Some other potential suggestions:<br /><strong>Teslata</strong> <a class="external" href="https://wordpress.org/themes/teslata/">https://wordpress.org/themes/teslata/</a><br /><strong>Sirius Lite</strong> <a class="external" href="https://wordpress.org/themes/sirius-lite/">https://wordpress.org/themes/sirius-lite/</a><br /><strong>SEO WP</strong> <a class="external" href="https://wordpress.org/themes/seo-wp/">https://wordpress.org/themes/seo-wp/</a><br /><strong>CPMmagz</strong> <a class="external" href="https://wordpress.org/themes/cpmmagz/">https://wordpress.org/themes/cpmmagz/</a><br /><strong>Hestia</strong> <a class="external" href="https://wordpress.org/themes/hestia/">https://wordpress.org/themes/hestia/</a></p> CUNY Academic Commons - Bug #6644 (Reporter Feedback): White Screen at Login Pgehttps://redmine.gc.cuny.edu/issues/66442016-11-08T17:07:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Getting a white screen at <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-login.php">https://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> (all browsers). Once logged into Commons in the browser, I can navigate to the Dashboard by manually navigating to <a class="external" href="https://jitpstaging.commons.gc.cuny.edu/wp-admin/">https://jitpstaging.commons.gc.cuny.edu/wp-admin/</a>, but the <a class="external" href="http://jitpstaging.commons.gc.cuny.edu/wp-login.php">http://jitpstaging.commons.gc.cuny.edu/wp-login.php</a> stays white.</p>
<p>This issue was first reported by Amanda Licastro.</p> CUNY Academic Commons - Bug #5691 (Assigned): Differing numbers on Sites displayhttps://redmine.gc.cuny.edu/issues/56912016-06-13T17:12:55ZMatt Goldmattgold@gmail.com
<p>Hi Boone,</p>
<p>I'm trying to produce a grant report and get a sense of some CAC numbers. When I click on "Sites" in the nav bar, I see two different numbers 1575 in the "All Sites" tab and 2263 in the Viewing x of x info line.</p>
<p>Which is correct, and is this evidence of a bug of some kind? Or does it just reflect something like private/hidden sites that I can see as a super-admin?</p>
<p>Marking this as high priority only because I'm trying to get the report in and would appreciate a quick answer if at all possible.</p> CUNY Academic Commons - Support #4986 (Assigned): Prepare documentation for Zendesk re web widgethttps://redmine.gc.cuny.edu/issues/49862015-12-07T19:35:30ZMatt Goldmattgold@gmail.com
<p>Per ticket 3660, we will have to use the Zendesk web widget starting Nov 2016. Ray told me that the team did not like that widget due to its lack of customization. Can we use this ticket to prepare a complaint/feature request that I can pass on to Zendesk? Thank you.</p> CUNY Academic Commons - Support #3492 (Assigned): Add CBOX theme to the Commonshttps://redmine.gc.cuny.edu/issues/34922014-09-24T23:47:25Zscott vothscott.voth@verizon.net
<p>I was wondering if we want to have the CBOX theme as a choice for members on the Commons. Not sure if this would cause any difficulties, since it is a BP theme... Maybe with the sitewide wiki and its widgets (which we could also as a plugin option)?</p> CUNY Academic Commons - Feature #3230 (Assigned): Scripts for quicker provisioning/updating of de...https://redmine.gc.cuny.edu/issues/32302014-05-28T13:42:42ZBoone Gorgesboone@gorg.es
<p>As the Commons team grows, more people are faced with the task of creating a local enviroment that mirrors the Commons for their development work. This is currently not an easy task. At a high level, you have to:</p>
<p>- make sure that a *AMP environment is running on your computer, and is roughly compatible with the server software running on the Commons production server<br />- clone the Commons repo<br />- download and import some version of the Commons database into your own local database<br />- do a bunch of wizardry to ensure that either you can switch your local environment to self-identify as 'commons.gc.cuny.edu', or to swap out with a local dev URL like 'commons.local.dev' or 'local.cicdev.com'<br />- maybe get some representative piece of the data at wp-content/blogs.dir/</p>
<p>Each of these steps is fraught with issues about data integrity, implementation details, and various, unpleasant gotchas.</p>
<p>Let's start to work toward something a bit more organized. I'm going to suggest the following as a starting point:</p>
<p>- Let's use Vagrant for VM management, since it's pretty widely used in the WP community<br />- Pick a provisioning tool - bash, Puppet, Salt, Chef, etc - for doing environment provisioning. I don't have a ton of experience here, so if anyone has thoughts, please jump in<br />- Write the necessary provisioning scripts to mirror the Commons fairly well (keeping in mind that we don't control the Commons environment directly, and that the Commons runs RHEL, which means we'll need to use a pretty-close free alternative OS)<br />- Write some scripts to handle fetching recent versions of Commons data, including a "cleaned-up" version of production data (I'll open a separate ticket for this)</p>
<p>I think this would be a cool summer project. Dom, I'm going to assign to you for the moment, as it seems up your alley, and ask you to give your initial thoughts.</p> CUNY Academic Commons - Feature #412 (Assigned): Featured Themeshttps://redmine.gc.cuny.edu/issues/4122010-11-23T19:13:51ZMatt Goldmattgold@gmail.com
<p>I'd like to make the process of choosing themes easier for our bloggers. Is there a way that we could mark/tag some themes as "featured" and then offer bloggers the chance to choose from them instead of having to slog through the entire repository?</p> CUNY Academic Commons - Feature #370 (Assigned): Guest Accountshttps://redmine.gc.cuny.edu/issues/3702010-10-08T15:15:19ZMatt Goldmattgold@gmail.com
<p>We have just had an inquiry about bringing 15-20 non CUNY people on to the site for a conference. These kinds of decisions would be much easier to make if we had some sort of guest accounts, perhaps with limited permissions (the ability to participate in a specific blog, for instance, but not to create a new one or to edit wiki pages.)</p>
<p>What do you think? Helpful? Unnecessary? Let me know</p>