CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2023-05-12T15:40:30ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #18213 (New): Google Analytics 4 migration documentation for usershttps://redmine.gc.cuny.edu/issues/182132023-05-12T15:40:30ZBoone Gorgesboone@gorg.es
<p>Individual sites on the Commons can have their own Google Analytics tracking. See <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: StatPress performance & migrate to per-site Google Analytics (Resolved)" href="https://redmine.gc.cuny.edu/issues/10722">#10722</a>. Since <a class="issue tracker-3 status-5 priority-4 priority-default closed" title="Support: Google Analytics 4 tagging (Resolved)" href="https://redmine.gc.cuny.edu/issues/13511">#13511</a>, we have supported Google Analytics 4 in addition to the legacy Universal Analytics. In Summer 2023, Google will be phasing out UA, so we should make some changes on the Commons:</p>
<p>1. Amend our help documentation to indicate that GA4 is the proper system to use, and to guide people on how to migrate their legacy UA accounts to GA4. Those users will then need to be directed on how to enter their new GA4 identifier in place of the old UA- identifier on their Commons sites.<br />2. We should change the language on the Commons dashboard panel so that it no longer indicates that both UA and GA4 are supported.<br />3. Scott, if you think it makes sense, we could build a system to build a list of sites using the old UA IDs. We can then either (a) email them, or (b) have something in the Commons (like an admin notice?) telling them to make the necessary changes, or (c) something else or some combination of these.</p>
<p>Scott, what do you think?</p> CUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #16655 (New): Formatting on CETLS Events pagehttps://redmine.gc.cuny.edu/issues/166552022-08-24T17:47:40ZGina Cherry
<p>The formatting of my site's events page appears to have changed, even though I have not made any changes to it. Any idea what might have happened?</p>
<p><a class="external" href="https://cetls.bmcc.cuny.edu/events/">https://cetls.bmcc.cuny.edu/events/</a></p> CUNY Academic Commons - Bug #16177 (New): Switch to Inbound mode for RBEhttps://redmine.gc.cuny.edu/issues/161772022-05-30T20:32:45ZRaymond Hoh
<p>For the reply-by-email plugin, we use IMAP mode, which relies on connecting to a GMail account to check for new replies and posting items to the Commons.</p>
<p>This isn't the best for performance because IMAP mode uses a long-running process to do the new email checks. RBE also has another mode called Inbound mode, which works on a per-email basis. This mode is already being used to create new forum topics with a custom, group email address (<code>GROUP@groups.commons.gc.cuny.edu</code>), but we haven't fully switched over to using Inbound for replies and private messages because IMAP was already in use.</p>
<p>Some things-to-do before switching:</p>
<p>1. Since we already have set up the <code>GROUP@groups.commons.gc.cuny.edu</code> email address for new forum topics, would it be okay to keep using this email domain for replies as well? (Regular reply email addresses would look something like <code>fb2da051ba2b7220193cca6ada@groups.commons.gc.cuny.edu</code>). The alternative is to set up another email address domain like <code>X@reply.commons.gc.cuny.edu</code>, but RBE hasn't been tested with two different email domains yet. Some background info here: <a class="external" href="https://redmine.gc.cuny.edu/issues/2880#note-24">https://redmine.gc.cuny.edu/issues/2880#note-24</a>. I'd say for now, we should keep using the same email domain unless anyone has any objections.</p>
<p>2. Once we switch to Inbound mode exclusively, replying to older items with the <code>cunyacademiccommons+IDENTIFIER@gmail.com</code> GMail address would no longer work. I was thinking we can set up an auto-replier in GMail, so if a new email matches the body of the RBE format, an auto-reply with the following message could be sent:</p>
<pre>
Hi,
You attempted to reply to our older reply-by-email address that is no longer in service. We have transitioned to a new email address.
If you would like to try emailing your reply with the new email address, please copy the IDENTIFIER portion of the "To" email address in the format of:
cunyacademiccommons+IDENTIFIER@gmail.com
to:
IDENTIFIER@groups.commons.gc.cuny.edu
And resend your previous email using this new email address.
You can always login to the CUNY Academic Commons to view your thread and make your reply there as well.
If you have any questions, please contact us at support@cunycommons.zendesk.com.
</pre> CUNY Academic Commons - Bug #15516 (Reporter Feedback): Can't publish or save draft of post on wo...https://redmine.gc.cuny.edu/issues/155162022-03-02T20:35:35ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>When I try to publish or save a draft of the post at <a class="external" href="https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994">https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994</a>, I get an error simply saying that there was a failure with no other detail.</p> CUNY Academic Commons - Bug #13430 (New): Delay in RBEhttps://redmine.gc.cuny.edu/issues/134302020-10-06T12:27:23ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>Have noticed that Reply By Email forum posts are taking a while to go through... here's one I sent this morning at 7:02 to the TLC Group that took over an hour to land: <a class="external" href="https://commons.gc.cuny.edu/?p=99426">https://commons.gc.cuny.edu/?p=99426</a>. Similar thing happened yesterday with <a class="external" href="https://commons.gc.cuny.edu/?p=99360">https://commons.gc.cuny.edu/?p=99360</a>.</p> CUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Bug #9346 (New): Clone cetls.bmcc.cuny.edu for developmenthttps://redmine.gc.cuny.edu/issues/93462018-03-05T20:45:01ZOwen Roberts
<p>Hi there,</p>
<p>I'm working on some change to the BMCC CETLS site at cetls.bmcc.cuny.edu and it would be great to have a development clone available for testing, something at celtsdev.bmcc.cuny.edu if possible.</p>
<p>Thanks!</p>
<p>Owen</p> CUNY Academic Commons - Bug #8991 (Hold): RBE duplicate email message issuehttps://redmine.gc.cuny.edu/issues/89912017-12-11T21:01:26ZMatt Goldmattgold@gmail.com
<p>Hi Ray -- I received a message saying that I was trying to post a message via RBE that had already been posted. It is true that I had posted the same message via RBE, but it was to a different group. I received the following message when I did:</p>
<p>Hi there,</p>
<p>Unfortunately, your new forum topic could not be posted because it appears you already created this topic before.</p>
<p>Here is a copy of your attempted topic:</p>
<p>"Forwarded message:</p> CUNY Academic Commons - Bug #8440 (New): Create Test Email Accounts for Onboarding Projecthttps://redmine.gc.cuny.edu/issues/84402017-07-26T11:05:46ZStephen Realsbrnlb@gmail.com
<p>This issue is intended to ensure that we don't forget to create a bunch (not sure how big a bunch is) of test email accounts that we can "invite" to join the commons when testing the upcoming revised Onboarding process.</p> CUNY Academic Commons - Bug #5317 (Reporter Feedback): Notifications of New Post Didn't Come https://redmine.gc.cuny.edu/issues/53172016-03-10T21:55:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>An editor on the TLC site just posted this post -- <a class="external" href="https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/">https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/</a> -- and no email notification came through the affiliated BP Group (she is also a member of the group), and no activity item appeared. When I (as admin) unpublished and then republished her post, the notification came and the activity was logged.</p>
<p>Doesn't seem like this is expected behavior, unless I'm missing something, so wanted to report.</p> CUNY Academic Commons - Bug #5282 (New): Replying via email directs to paper but not individual c...https://redmine.gc.cuny.edu/issues/52822016-03-02T16:31:39ZMarilyn WeberMweber@gc.cuny.edu
<p>Kelly Josephs commented that "I have no idea how to see which comment you are replying to when I get an update from the paper via email. I clicked on the "see comment" but it just took me to the paper, not to the comment"</p>
<p>Adding it here as a suggestion for future release, I think. Thanks!</p> CUNY Academic Commons - Bug #4661 (Assigned): Simplify Events texthttps://redmine.gc.cuny.edu/issues/46612015-09-22T22:00:44ZMatt Goldmattgold@gmail.com
<p>Just created an event -- <a class="external" href="http://commons.gc.cuny.edu/groups/gc-events-and-workshops/events/gc-digital-fellows-workshop-intro-to-programming-with-python/">http://commons.gc.cuny.edu/groups/gc-events-and-workshops/events/gc-digital-fellows-workshop-intro-to-programming-with-python/</a> -- and looking at the page, I am wondering whether we need the "Event Description" and "Event Details" headers</p>
<p>I think that most people will be able to figure out what the various sections are and mean. Sam, when you have time, please let me know what you think.</p> CUNY Academic Commons - Bug #4388 (Assigned): Repeated request for authentication.https://redmine.gc.cuny.edu/issues/43882015-08-05T19:43:46ZAlice.Lynn McMichaelalimcmichael@hotmail.com
<p>Hi, I'm building a site on the Commons, and when I click on a page or refresh one, a pop-up asking for authentication interrupts the work, often making me click OK up to 8-10 times. (It doesn't go away if I click Cancel, either). I can't tell whether this is Commons-wide or related to my account or theme, although it did not happen when I used a different Commons site yesterday</p>
<p>My site is not public yet, but the URL is amcmichael.commons.gc.cuny.edu and the theme is Make. I've had this problem repeatedly over the last couple of weeks. (See the attached screenshot for the pop-up box that I get).</p>
<p>Thank you.<br />Best,<br />Alice Lynn</p> CUNY Academic Commons - Bug #3939 (Hold): Activity stream support for Co-Authors Plus pluginhttps://redmine.gc.cuny.edu/issues/39392015-03-21T17:12:13ZRaymond Hoh
<p>Stemming from <a class="issue tracker-1 status-5 priority-5 priority-high4 closed" title="Bug: Post erroneously ascribed to wrong author in activity feed (Resolved)" href="https://redmine.gc.cuny.edu/issues/3853#note-6">#3853-6</a>, perhaps we should add activity stream support when the Co-Authors Plus plugin is used.</p>
<p>Here are some quotes from <a class="issue tracker-1 status-5 priority-5 priority-high4 closed" title="Bug: Post erroneously ascribed to wrong author in activity feed (Resolved)" href="https://redmine.gc.cuny.edu/issues/3853#note-6">#3853-6</a>:</p>
<blockquote>
<p>About Co-Authors Plus, do we want to do something to support multiple authors? Create a new activity stream item for each author?</p>
</blockquote>
<blockquote>
<p>I'd say this is not worth the effort for our purposes. Though this suggestion, and others on this tracker and elsewhere (<a class="issue tracker-15 status-5 priority-4 priority-default closed" title="Design/UX: Create ability to repost forums posts to other forums (Resolved)" href="https://redmine.gc.cuny.edu/issues/3178">#3178</a>), make me wonder whether BP's activity table should have an 'alias_of' column or something like that, which we could use instead of 'hide_sitewide' for hiding near-dupes. Hmmmmm....</p>
</blockquote>
<p>Currently, it's only being used on three sites so it's not widely used across the Commons. I've marked the status of this ticket to "Hold", but feel free to close.</p>