CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-18T15:00:46ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #19998 (Staged for Production Release): Hypoths.is not working on med...https://redmine.gc.cuny.edu/issues/199982024-03-18T15:00:46ZLaurie Hurson
<p>Hi All,</p>
<p>A user today alerted me that hypothesis is not working on a pdf they uploaded to a public commons site:</p>
<p><a class="external" href="https://socialannotation.commons.gc.cuny.edu/annotating-a-pdf/">https://socialannotation.commons.gc.cuny.edu/annotating-a-pdf/</a></p>
<p>I was able to recreate the issue here:</p>
<p><a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/2024/03/18/testing-hypothesis-on-pdf-commons/">https://classtestbmcc.commons.gc.cuny.edu/2024/03/18/testing-hypothesis-on-pdf-commons/</a></p>
<p>The expected behavior of a public Commons site running hypothes.is plugin with annotation on media library PDFs enabled would be:</p>
<p>1. user uploads PDF to site media library<br />2. Insert PDF on page or post<br />3. Site visitor clicks PDF link from page/post<br />4. When PDF from media library opens, plugin adds "https://via.hypothes.is" prefix to PDF view and visitor is able to annotate.</p>
<p>I believe something might be going wrong in step <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: Site Loading Slowly at MEC (Resolved)" href="https://redmine.gc.cuny.edu/issues/4">#4</a>. Is it possible the Commons is blocking the addition of the via prefix?</p>
<p>Thanks for looking into this!</p> CUNY Academic Commons - Bug #19627 (Assigned): Private Post default Not working?https://redmine.gc.cuny.edu/issues/196272024-01-30T16:29:41ZLaurie Hurson
<p>Hi all,</p>
<p>I am working with a professor on this site:</p>
<p><a class="external" href="https://urb613sp24.commons.gc.cuny.edu/">https://urb613sp24.commons.gc.cuny.edu/</a></p>
<p>The students created draft posts last night but it appears that none of the posts were private by default even though the plugin is running on the site.</p>
<p><a class="external" href="https://urb613sp24.commons.gc.cuny.edu/wp-admin/edit.php">https://urb613sp24.commons.gc.cuny.edu/wp-admin/edit.php</a></p>
<p>I am not sure if the plugin is depricated with new versions of Wordpress? I created a new post to test and it is created as public and when I go to change the visibility I am prompted "Would you like to privately publish this post now?" which seems like a different workflow for privatizing posts compared to the past.</p> CUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #17655 (New): Broken Link Checker improperly scanning unpublished postshttps://redmine.gc.cuny.edu/issues/176552023-02-13T18:03:17ZBoone Gorgesboone@gorg.es
<p>From <a class="external" href="https://redmine.gc.cuny.edu/issues/17476#note-19">https://redmine.gc.cuny.edu/issues/17476#note-19</a>:</p>
<blockquote>
<p>Strange update: One of my sites is now sending me e-mail alerts for broken links found in unpublished pages, even though I have the settings set not to check page drafts. I apologize for complaining about the opposite problem, but the system continues to regenerate these emails, so each time I receive the erroneous email, I think that there are new links I need to fix. (I have these links in an unpublished page because I need to store former links/link history there). If this unexpected behavior is something you could look into at some point, I would really appreciate it--and perhaps this info will help with the whole puzzle?</p>
<p>Here is the link to the unpublished page that is sending me broken link checker e-mail notifications <a class="external" href="https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor">https://syellegraves.commons.gc.cuny.edu/wp-admin/post.php?post=7&action=edit&classic-editor</a></p>
</blockquote> CUNY Academic Commons - Bug #16655 (New): Formatting on CETLS Events pagehttps://redmine.gc.cuny.edu/issues/166552022-08-24T17:47:40ZGina Cherry
<p>The formatting of my site's events page appears to have changed, even though I have not made any changes to it. Any idea what might have happened?</p>
<p><a class="external" href="https://cetls.bmcc.cuny.edu/events/">https://cetls.bmcc.cuny.edu/events/</a></p> CUNY Academic Commons - Bug #16540 (Reporter Feedback): Resolution Size Issue with Shuttershot themehttps://redmine.gc.cuny.edu/issues/165402022-07-27T16:14:04ZLaurie Hurson
<p>Hi All,</p>
<p>I have an inquiry from a professor about a resolution issue on this site: <a class="external" href="https://fonetica.commons.gc.cuny.edu/">https://fonetica.commons.gc.cuny.edu/</a></p>
<p>The site appears fine at first but then the Commons footers loads over most of the site. I think this might be a theme issue but don't want to un-install and reset the design of the site. Are you able to identify if this is a bug with the "Shuttershot" theme without un-installing? (if not that's fine). If it is a bug with the theme, can it be resolved?</p>
<p>I recognize that this is a pretty old theme so if not worth patching the bug, perhaps I need to source a newer similar theme for activation on the Commons. And even if we can resolve the bug, maybe we turn this theme off as an option for new sites?</p>
<p>(on another note, i think this warrants a review of our 65 themes, which i can plan to get to during the fall semester)</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #15516 (Reporter Feedback): Can't publish or save draft of post on wo...https://redmine.gc.cuny.edu/issues/155162022-03-02T20:35:35ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>When I try to publish or save a draft of the post at <a class="external" href="https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994">https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994</a>, I get an error simply saying that there was a failure with no other detail.</p> CUNY Academic Commons - Bug #14987 (New): Elementor update causes database freeze-uphttps://redmine.gc.cuny.edu/issues/149872021-11-23T21:19:15ZBoone Gorgesboone@gorg.es
<p>On Nov 9 and Nov 23, as part of regular maintenance updates, I tried updating Elementor from version 3.4.4 to the latest version (3.4.6 or 3.4.8). Both times, the Commons database was brought to a halt by an influx of database connections, within minutes.</p>
<p>See <a class="external" href="https://redmine.gc.cuny.edu/issues/14986">https://redmine.gc.cuny.edu/issues/14986</a>, <a class="external" href="https://redmine.gc.cuny.edu/issues/14951">https://redmine.gc.cuny.edu/issues/14951</a></p>
<p>Effective immediately, I won't be updating Elementor anymore during regular maintenance updates. Specifically, I will add it to the list of blocked plugins in my wp-cli-cac update tools. Ray, if you have your own version of these tools, please do the same.</p>
<p>The next time Elementor is updated to a new major version, say 3.5, I might consider trying the update again in isolation. I'll leave this ticket open for further investigation.</p> CUNY Academic Commons - Bug #12573 (New): CommentPress Core Issueshttps://redmine.gc.cuny.edu/issues/125732020-03-24T17:51:05Zscott vothscott.voth@verizon.net
<p>I have retested following the release and there are still some issues:</p>
<ol>
<li>the footer is does not display correctly</li>
<li>"Create A New Doc" goes to create a new group/site/group+site (Special Pages)</li>
<li> Site Home goes to CAC Homepage (Special Pages)</li>
<li>Recently Active button shows all Commons members who are recently active</li>
<li>Who is Online shows all Commons members who are online</li>
<li>If you change the theme to a non commentpress theme, and try to change back, you can only change to Comment Default theme, not the Modern theme (you have to deactivate plugin and reactivate to get to the Modern theme again)</li>
</ol>
<p>Most of these are not terribly serious, and the plugin still works, but it would be nice to get them fixed in the future, when there is time.</p> CUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Bug #9926 (New): twitter-mentions-as-comments cron jobs can run longhttps://redmine.gc.cuny.edu/issues/99262018-06-14T02:32:33ZBoone Gorgesboone@gorg.es
<p>Just logged a long request triggered by a cron job in twitter-mentions-as-comments. It appears that the plugin does an hourly check that involves pulling up every single post on the site. This can take a very long time when a site has many posts. The plugin has no obvious internal mechanism for dividing this process into batches.</p>
<p>The plugin hasn't been updated in 5 years, so we might consider disabling it. Here are the sites where it's running:</p>
<pre><code>[0] => <a class="external" href="http://connections.commons.gc.cuny.edu">http://connections.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitp.commons.gc.cuny.edu">http://jitp.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://newtestsite.commons.gc.cuny.edu">http://newtestsite.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://eshtestcac.commons.gc.cuny.edu">http://eshtestcac.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://arctest2.commons.gc.cuny.edu">http://arctest2.commons.gc.cuny.edu</a><br /> [3] => <a class="external" href="http://acert.commons.gc.cuny.edu">http://acert.commons.gc.cuny.edu</a><br /> [0] => <a class="external" href="http://jitpdev.commons.gc.cuny.edu">http://jitpdev.commons.gc.cuny.edu</a><br /> [1] => <a class="external" href="http://jitpstaging.commons.gc.cuny.edu">http://jitpstaging.commons.gc.cuny.edu</a><br /> [2] => <a class="external" href="http://foodscholar.commons.gc.cuny.edu">http://foodscholar.commons.gc.cuny.edu</a></code></pre>
<p>I'll start by putting 15 minutes in to see if I can rewrite the plugin to use separate cron tasks for each post.</p> CUNY Academic Commons - Bug #9515 (Reporter Feedback): Text to Speech plugin - "More Slowly" chec...https://redmine.gc.cuny.edu/issues/95152018-04-04T14:06:23Zscott vothscott.voth@verizon.net
<p>Hi Ray - Thanks for activating. Samuel is reporting that the checkbox "More Slowly" is not slowing down the speech when he checks it. Can you take a look? Site is <a class="external" href="https://elementaryitalian.commons.gc.cuny.edu/">https://elementaryitalian.commons.gc.cuny.edu/</a></p>
<p>We had to deactivate one plugin (media element html5) to get some pages to show the change - maybe another plugin is causing troubles? The checkbox is in the footer of each page.</p>
<p>here is a link to the original request - <a class="external" href="https://redmine.gc.cuny.edu/issues/9370">https://redmine.gc.cuny.edu/issues/9370</a></p> CUNY Academic Commons - Bug #9289 (Reporter Feedback): Email Users Pluginhttps://redmine.gc.cuny.edu/issues/92892018-02-26T19:30:07ZLaurie Hurson
<p>Several faculty participating in the OER Fellows program to run their courses on the Commons did not want to setup a group and therefore wanted to send students emails through their course site. They attempted to use the email users plugin but it appears the plugin is not sending emails correctly.</p>
<p>The plugin has two methods of sending email, to individuals or to groups. Through the Individual send area an Admin can select multiple individuals. Through the Group send area, an Admin can choose a group to send to based on user roles on the site (i.e. Author, Editor, etc). Several issues have been reported from faculty using this plugin.</p>
<p>In the individual area, when several users are selected (using crtl key) only some students receive the email. The faculty members confirm this because once the email is "sent" the plugin reports that the email has been sent to 23 of 25 users. This has happened on the following sites:</p>
<pre><code><a class="external" href="https://bmccsoc124.commons.gc.cuny.edu/">https://bmccsoc124.commons.gc.cuny.edu/</a> -- 23 of 25 student Authors receive email<br /> <a class="external" href="https://bmccsoc144.commons.gc.cuny.edu/">https://bmccsoc144.commons.gc.cuny.edu/</a> -- 16 of 25 student Authors received email.<br /><a class="external" href="https://soc100munshi.commons.gc.cuny.edu/">https://soc100munshi.commons.gc.cuny.edu/</a> -- Students are subscribers, only half received emails</code></pre>
<p>In the group send area, often user role types are missing from the list of groups to send emails to. This has happened on the following sites:</p>
<p><a class="external" href="https://bmccsoc091.commons.gc.cuny.edu/">https://bmccsoc091.commons.gc.cuny.edu/</a> -- Author Role missing from Group area<br /><a class="external" href="https://bmccasnmunshi.commons.gc.cuny.edu">https://bmccasnmunshi.commons.gc.cuny.edu</a> --Author role missing from group area<br /><a class="external" href="https://freequeercuny.commons.gc.cuny.edu/">https://freequeercuny.commons.gc.cuny.edu/</a> -- Author role missing from group area</p> CUNY Academic Commons - Bug #6356 (Reporter Feedback): Should Subscribe2 be deprecated?https://redmine.gc.cuny.edu/issues/63562016-10-19T14:36:44ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>We might want to investigate the Subscribe 2 plugin... these users -- <a class="external" href="https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools">https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools</a> -- don't look real.</p>
<p>Don't think it causes much harm, but we might look to see if this plugin is being utilized on the Commons and deprecate if not. Could be part of a larger effort to identify best methods for facilitating notification of new posts and push users towards that solution.</p> CUNY Academic Commons - Bug #3939 (Hold): Activity stream support for Co-Authors Plus pluginhttps://redmine.gc.cuny.edu/issues/39392015-03-21T17:12:13ZRaymond Hoh
<p>Stemming from <a class="issue tracker-1 status-5 priority-5 priority-high4 closed" title="Bug: Post erroneously ascribed to wrong author in activity feed (Resolved)" href="https://redmine.gc.cuny.edu/issues/3853#note-6">#3853-6</a>, perhaps we should add activity stream support when the Co-Authors Plus plugin is used.</p>
<p>Here are some quotes from <a class="issue tracker-1 status-5 priority-5 priority-high4 closed" title="Bug: Post erroneously ascribed to wrong author in activity feed (Resolved)" href="https://redmine.gc.cuny.edu/issues/3853#note-6">#3853-6</a>:</p>
<blockquote>
<p>About Co-Authors Plus, do we want to do something to support multiple authors? Create a new activity stream item for each author?</p>
</blockquote>
<blockquote>
<p>I'd say this is not worth the effort for our purposes. Though this suggestion, and others on this tracker and elsewhere (<a class="issue tracker-15 status-5 priority-4 priority-default closed" title="Design/UX: Create ability to repost forums posts to other forums (Resolved)" href="https://redmine.gc.cuny.edu/issues/3178">#3178</a>), make me wonder whether BP's activity table should have an 'alias_of' column or something like that, which we could use instead of 'hide_sitewide' for hiding near-dupes. Hmmmmm....</p>
</blockquote>
<p>Currently, it's only being used on three sites so it's not widely used across the Commons. I've marked the status of this ticket to "Hold", but feel free to close.</p>