CUNY Graduate Center - Project Tracking System: Issueshttps://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2024-03-26T23:03:59ZCUNY Graduate Center - Project Tracking System
Redmine CUNY Academic Commons - Bug #20062 (Staged for Production Release): Quick Edit Feature Resets Pos...https://redmine.gc.cuny.edu/issues/200622024-03-26T23:03:59ZZachary Muhlbauer
<p>When I use the Quick Edit option to make changes to an existing post, the author of the post automatically resets to the first individual listed in the site's user list, regardless of who the original author was.</p>
<p>I replicated the issue in Firefox and Safari as well as across multiple themes. I also spoke with another instructor and confirmed that the Quick Edit option resets post authorship for them, too.</p>
<p>It's a nasty little bug if only because determining the original author of certain posts can be tricky and time-consuming when there isn't an available edit history for the post.</p> CUNY Academic Commons - Bug #17738 (Reporter Feedback): Using Hyper Audio Pluginhttps://redmine.gc.cuny.edu/issues/177382023-02-28T16:41:51ZLaurie Hurson
<p>Hi All,</p>
<p>A user is trying to use the hyper audio plugin and soundcloud audio links. They are experiencing issues with this plugin and included the attached screenshot) (waiting for more info)</p>
<p>I also test this plugin with soundcloud audio here: <a class="external" href="https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/">https://classtestbmcc.commons.gc.cuny.edu/hyperaudio-test/</a></p>
<p>I am unable to make the audio play when trying to use the plugin with Soundcloud, and I am unable to make a YouTube video play because it required the iframe embed code, which is stripped out.</p>
<p>Would it be possible to make this plugin functional with Soundcloud audio and YouTube videos? This plugin would be great for accessibility purposes and adding transcripts to audio and video</p>
<p>Thanks,<br />Laurie</p> CUNY Academic Commons - Bug #17258 (Reporter Feedback): Connecting Site to grouphttps://redmine.gc.cuny.edu/issues/172582022-11-17T16:19:45ZLaurie Hurson
<p>Hi All,</p>
<p>A faculty member is hoping to connect this group and site:</p>
<p>Site:https://intro2cwconroy.commons.gc.cuny.edu/<br />Group: <a class="external" href="https://commons.gc.cuny.edu/groups/220-introduction-to-creative-writing-745070447/">https://commons.gc.cuny.edu/groups/220-introduction-to-creative-writing-745070447/</a></p>
<p>The site was previously connected to another group and she deleted the group because she was not sure how to uncouple. I think the site is still reading as connected to the deleted group because the site does not come up as visible to connect to the new group.</p>
<p>Is there a way to uncouple the site from the deleted group so it can be connected to this new group?</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #16540 (Reporter Feedback): Resolution Size Issue with Shuttershot themehttps://redmine.gc.cuny.edu/issues/165402022-07-27T16:14:04ZLaurie Hurson
<p>Hi All,</p>
<p>I have an inquiry from a professor about a resolution issue on this site: <a class="external" href="https://fonetica.commons.gc.cuny.edu/">https://fonetica.commons.gc.cuny.edu/</a></p>
<p>The site appears fine at first but then the Commons footers loads over most of the site. I think this might be a theme issue but don't want to un-install and reset the design of the site. Are you able to identify if this is a bug with the "Shuttershot" theme without un-installing? (if not that's fine). If it is a bug with the theme, can it be resolved?</p>
<p>I recognize that this is a pretty old theme so if not worth patching the bug, perhaps I need to source a newer similar theme for activation on the Commons. And even if we can resolve the bug, maybe we turn this theme off as an option for new sites?</p>
<p>(on another note, i think this warrants a review of our 65 themes, which i can plan to get to during the fall semester)</p>
<p>Thanks!</p> CUNY Academic Commons - Bug #15516 (Reporter Feedback): Can't publish or save draft of post on wo...https://redmine.gc.cuny.edu/issues/155162022-03-02T20:35:35ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>When I try to publish or save a draft of the post at <a class="external" href="https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994">https://wordpress.com/post/khatchad.commons.gc.cuny.edu/4994</a>, I get an error simply saying that there was a failure with no other detail.</p> CUNY Academic Commons - Bug #15242 (Reporter Feedback): Slugist sitehttps://redmine.gc.cuny.edu/issues/152422022-02-02T14:27:00ZRaffi Khatchadourianraffi.khatchadourian@hunter.cuny.edu
<p>My site <a class="external" href="https://khatchad.commons.gc.cuny.edu">https://khatchad.commons.gc.cuny.edu</a> has become super sluggish. I compared it with another site <a class="external" href="https://tlc.commons.gc.cuny.edu">https://tlc.commons.gc.cuny.edu</a>. That site seems much faster. Do you have any idea what could be slowing my site down?</p> CUNY Academic Commons - Bug #14483 (Reporter Feedback): Wordpress PDF Embed Stopped Working after...https://redmine.gc.cuny.edu/issues/144832021-05-20T15:42:44ZPatrick DeDauw
<p>Hi Boone,</p>
<p>Thanks so much for your help on the JITP library transfer—everything went great with the issue launch, and I really appreciate how quickly you fixed the redirect hiccup.</p>
<p>We have noticed that our pdf embedder on the page below has started turning up "Failed to Fetch" errors when viewed in Chrome, though not in Safari. I tried re-uploading the pdfs and changing the links, in case it was an issue of the Media Library clone, but found it still not working. I've since tried a few variations (adding <a class="external" href="http://www. to">www. to</a> the pdf url, trying <a class="external" href="http://">http://</a>) to no avail.</p>
<p><a class="external" href="https://jitp.commons.gc.cuny.edu/developing-a-coronavirus-covid-19-case-study-using-google-docs-in-a-master-of-public-health-student-cohort/">https://jitp.commons.gc.cuny.edu/developing-a-coronavirus-covid-19-case-study-using-google-docs-in-a-master-of-public-health-student-cohort/</a></p>
<p>For your reference, the urls in question are</p>
<p><a class="external" href="https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-A-Gonzalez-COVID19-Case-Study-Final-1.pdf">https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-A-Gonzalez-COVID19-Case-Study-Final-1.pdf</a><br />and<br /><a class="external" href="https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-B-Gonzalez-Student-Reflection-Quotes-1.pdf">https://jitp.commons.gc.cuny.edu/wp-content/blogs.dir/614/files/2021/03/Appendix-B-Gonzalez-Student-Reflection-Quotes-1.pdf</a></p>
<p>and they are set to display toward the bottom of the post (under "Appendix A" and "Appendix B").</p>
<p>All my best,</p>
<p>Patrick</p> CUNY Academic Commons - Bug #11649 (In Progress): CC license displayed on every pagehttps://redmine.gc.cuny.edu/issues/116492019-07-18T16:03:33ZGina Cherry
<p>The CC license is unintentionally displayed at the bottom of every page and post on the CETLS web site (in addition to being intentionally displayed in a widget in the footer): <a class="external" href="https://cetls.bmcc.cuny.edu/">https://cetls.bmcc.cuny.edu/</a>. I recently realized that this behavior may be specific to the theme I am using for the site (Canvas). How can I remove the CC license information from the pages and posts?</p> CUNY Academic Commons - Bug #10040 (Reporter Feedback): User doesn't see full list of themeshttps://redmine.gc.cuny.edu/issues/100402018-07-23T20:38:52ZMatt Goldmattgold@gmail.com
<p>When Jessica Murray, a CAC user, goes to the dashboard of her website on the Commons, she sees only 20 or so themes, even though we have 50-odd themes available. Luke and I are meeting her and she showed us what she is seeing.</p>
<p>Luke just advised her to do a hard-refresh, and that solved the problems, but it worries me a bit that she would have to do a hard refresh to see the full list of themes available. Boone, do you have a sense of what might be going on?</p> CUNY Academic Commons - Bug #9515 (Reporter Feedback): Text to Speech plugin - "More Slowly" chec...https://redmine.gc.cuny.edu/issues/95152018-04-04T14:06:23Zscott vothscott.voth@verizon.net
<p>Hi Ray - Thanks for activating. Samuel is reporting that the checkbox "More Slowly" is not slowing down the speech when he checks it. Can you take a look? Site is <a class="external" href="https://elementaryitalian.commons.gc.cuny.edu/">https://elementaryitalian.commons.gc.cuny.edu/</a></p>
<p>We had to deactivate one plugin (media element html5) to get some pages to show the change - maybe another plugin is causing troubles? The checkbox is in the footer of each page.</p>
<p>here is a link to the original request - <a class="external" href="https://redmine.gc.cuny.edu/issues/9370">https://redmine.gc.cuny.edu/issues/9370</a></p> CUNY Academic Commons - Bug #9289 (Reporter Feedback): Email Users Pluginhttps://redmine.gc.cuny.edu/issues/92892018-02-26T19:30:07ZLaurie Hurson
<p>Several faculty participating in the OER Fellows program to run their courses on the Commons did not want to setup a group and therefore wanted to send students emails through their course site. They attempted to use the email users plugin but it appears the plugin is not sending emails correctly.</p>
<p>The plugin has two methods of sending email, to individuals or to groups. Through the Individual send area an Admin can select multiple individuals. Through the Group send area, an Admin can choose a group to send to based on user roles on the site (i.e. Author, Editor, etc). Several issues have been reported from faculty using this plugin.</p>
<p>In the individual area, when several users are selected (using crtl key) only some students receive the email. The faculty members confirm this because once the email is "sent" the plugin reports that the email has been sent to 23 of 25 users. This has happened on the following sites:</p>
<pre><code><a class="external" href="https://bmccsoc124.commons.gc.cuny.edu/">https://bmccsoc124.commons.gc.cuny.edu/</a> -- 23 of 25 student Authors receive email<br /> <a class="external" href="https://bmccsoc144.commons.gc.cuny.edu/">https://bmccsoc144.commons.gc.cuny.edu/</a> -- 16 of 25 student Authors received email.<br /><a class="external" href="https://soc100munshi.commons.gc.cuny.edu/">https://soc100munshi.commons.gc.cuny.edu/</a> -- Students are subscribers, only half received emails</code></pre>
<p>In the group send area, often user role types are missing from the list of groups to send emails to. This has happened on the following sites:</p>
<p><a class="external" href="https://bmccsoc091.commons.gc.cuny.edu/">https://bmccsoc091.commons.gc.cuny.edu/</a> -- Author Role missing from Group area<br /><a class="external" href="https://bmccasnmunshi.commons.gc.cuny.edu">https://bmccasnmunshi.commons.gc.cuny.edu</a> --Author role missing from group area<br /><a class="external" href="https://freequeercuny.commons.gc.cuny.edu/">https://freequeercuny.commons.gc.cuny.edu/</a> -- Author role missing from group area</p> CUNY Academic Commons - Bug #8675 (Reporter Feedback): Add new User search screen calls for the i...https://redmine.gc.cuny.edu/issues/86752017-09-09T13:04:52ZPaul Hebertphebert@gradcenter.cuny.edu
<p>I noticed this morning that on the Add New User screen for blogs you're directed to input an email address, but the search box doesn't seem to work with one. I entered several email addresses of users I know to be on the Commons (using those same email addresses) and no one came up. I also failed to get the confirmation screen when I entered an email address. The box seems to only take names or usernames. I can search for myself by my first name, for example, or my username, but when I put in my email address I don't come up (this was true for others as well).</p>
<p>I'm not sure what the easiest solution is, changing the directions to ask for name/username input or adding the ability to search by email address.</p> CUNY Academic Commons - Bug #6356 (Reporter Feedback): Should Subscribe2 be deprecated?https://redmine.gc.cuny.edu/issues/63562016-10-19T14:36:44ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>We might want to investigate the Subscribe 2 plugin... these users -- <a class="external" href="https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools">https://jitp.commons.gc.cuny.edu/wp-admin/admin.php?page=s2_tools</a> -- don't look real.</p>
<p>Don't think it causes much harm, but we might look to see if this plugin is being utilized on the Commons and deprecate if not. Could be part of a larger effort to identify best methods for facilitating notification of new posts and push users towards that solution.</p> CUNY Academic Commons - Bug #5317 (Reporter Feedback): Notifications of New Post Didn't Come https://redmine.gc.cuny.edu/issues/53172016-03-10T21:55:40ZLuke Waltzerlwaltzer@gc.cuny.edu
<p>An editor on the TLC site just posted this post -- <a class="external" href="https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/">https://tlc.commons.gc.cuny.edu/2016/03/10/working-with-ellesl-students-march-16th-1-3pm/</a> -- and no email notification came through the affiliated BP Group (she is also a member of the group), and no activity item appeared. When I (as admin) unpublished and then republished her post, the notification came and the activity was logged.</p>
<p>Doesn't seem like this is expected behavior, unless I'm missing something, so wanted to report.</p> CUNY Academic Commons - Bug #3419 (Testing Required): Neatening the display of messages on group ...https://redmine.gc.cuny.edu/issues/34192014-08-28T22:52:45ZMatt Goldmattgold@gmail.com
<p>Received a bunch of requests to join a private group today, and some users included notes. When I went to the approval screen (Group Home page > Admin > Requests) the "Accept" button and the text of the message were overlaid on top of one another. We should clean up the display here so that the text can be read.</p>