https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2018-09-26T19:08:21ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Support #10387: remove user pagehttps://redmine.gc.cuny.edu/issues/10387?journal_id=392892018-09-26T19:08:21ZBoone Gorgesboone@gorg.es
<ul></ul><p>Matt, what should our protocol be for this kind of case? Should there be some verification step? I don't want to be the one making the call to delete user accounts.</p> CUNY Academic Commons - Support #10387: remove user pagehttps://redmine.gc.cuny.edu/issues/10387?journal_id=393752018-09-28T02:25:12ZMatt Goldmattgold@gmail.com
<ul></ul><p>Typically we ask for someone from the institution (identified through an institutional address) to verify that she is no longer there and no longer has access to that address. Might it be possible for her to provide a contact address of someone there we can check in with?</p> CUNY Academic Commons - Support #10387: remove user pagehttps://redmine.gc.cuny.edu/issues/10387?journal_id=393782018-09-28T16:11:21ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>I went ahead and wrote to her, "Is there anyone from Brooklyn College who can verify that you are no longer there? We like to take steps to make sure this is being requested by the actual page owner. Thank you!"</p>
<p>She hasn't yet replied. I was just talking with Matt about this on the community call. In this particular case, the request was made from <a class="email" href="mailto:g.colonlopez@gmail.com">g.colonlopez@gmail.com</a>, and the address listed on the profile is the same. So her feels confident that this is the same person and this user can be deleted.</p> CUNY Academic Commons - Support #10387: remove user pagehttps://redmine.gc.cuny.edu/issues/10387?journal_id=393792018-09-28T16:13:23ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>He also wanted me to ask about the phone number issue. Here are a few conversations we had earlier about this - <a class="external" href="https://redmine.gc.cuny.edu/issues/9199">https://redmine.gc.cuny.edu/issues/9199</a>, <a class="external" href="https://redmine.gc.cuny.edu/issues/9780">https://redmine.gc.cuny.edu/issues/9780</a></p> CUNY Academic Commons - Support #10387: remove user pagehttps://redmine.gc.cuny.edu/issues/10387?journal_id=393902018-09-28T18:26:10ZBoone Gorgesboone@gorg.es
<ul><li><strong>Category name</strong> set to <i>Membership</i></li><li><strong>Status</strong> changed from <i>New</i> to <i>Resolved</i></li><li><strong>Target version</strong> set to <i>Not tracked</i></li></ul><p>I've deleted the user.</p>