https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2019-02-13T16:00:37ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421322019-02-13T16:00:37ZBoone Gorgesboone@gorg.es
<ul></ul><p>Hi Marilyn - Could you please provide more information about what it means to "click on notifications for comments"? Maybe a screenshot or a URL?</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421332019-02-13T16:05:37ZMarilyn WeberMweber@gc.cuny.edu
<ul><li><strong>File</strong> <a href="/attachments/10408">comment notifications.JPG</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/10408/comment%20notifications.JPG">comment notifications.JPG</a> added</li></ul><p>Sure, within Settings>Discussions, next to Emil Me Whenever</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421382019-02-13T18:55:11ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Reporter Feedback</i></li></ul><p>Is it possible that the problem is notification of <strong>one's own</strong> comments? Marilyn, I just left a comment on your post - did you get a notification of it?</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421402019-02-13T18:57:10ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Boone - I did, but that's not Steve's problem. He's not getting the comments his students leave. I'm looking into a different notification system for this.</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421412019-02-13T18:59:57ZBoone Gorgesboone@gorg.es
<ul></ul><p>Hm, interesting. Have you confirmed that the checkbox from your screenshot is what Steve's using in his case too? It could be that he's expecting notifications from elsewhere in the system.</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421422019-02-13T19:01:41ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>I've asked him to confirm that but no reply as yet.</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421592019-02-14T16:24:47ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Boone, I haven't heard back from him. He has a group for this class as well, but for mysterious reasons he didn't connect the group to the site. Can you make me an admin on the group so that I can do it? He's willing, but unresponsive to this particular request. (He keeps thinking I'm asking to be an admin of the site, which I already am.)</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421612019-02-14T17:27:34ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Nevermind - I'm now admin on his group. Let's see if that fixes the no notification for comments problem.</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421712019-02-14T21:03:39ZBoone Gorgesboone@gorg.es
<ul></ul><p>Thanks for continuing to look into this, Marilyn. Given what you've said, I'm guessing that there may be some confusion about what the various email settings are meant to do. I believe that the checkbox from your screenshot only triggers email notifications to the <strong>post author</strong>, not to the site admin <a class="external" href="https://redmine.gc.cuny.edu/attachments/10408/comment%20notifications.JPG;">https://redmine.gc.cuny.edu/attachments/10408/comment%20notifications.JPG;</a> and WordPress itself doesn't have a setting for triggering email notifications about new posts. Once the site is linked to a group, however, email notifications for posts as well as for all comments (not just those on your own posts) are sent, using the group email notification system. I suspect that, now that you've connected the two, this will start working as Steve expects.</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=421862019-02-15T14:54:18ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>All is clear, and Steve now has an alignment with group and site, so he's notified on all thins and is happy!</p> CUNY Academic Commons - Bug #11088: no notification for commentshttps://redmine.gc.cuny.edu/issues/11088?journal_id=422222019-02-15T20:30:20ZBoone Gorgesboone@gorg.es
<ul><li><strong>Category name</strong> set to <i>Group Blogs</i></li><li><strong>Status</strong> changed from <i>Reporter Feedback</i> to <i>Resolved</i></li><li><strong>Target version</strong> set to <i>Not tracked</i></li></ul><p>Outstanding!</p>