https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2019-08-26T18:06:02ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Support #11787: automated comments notifications on ZenDeskhttps://redmine.gc.cuny.edu/issues/11787?journal_id=449632019-08-26T18:06:02ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Reporter Feedback</i></li><li><strong>Target version</strong> set to <i>Not tracked</i></li></ul><p>The author of content on the template sites is 'Commons Admin', which is associated with the Commons ZD email account. See <a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: Page Authors on Sites create with template (Resolved)" href="https://redmine.gc.cuny.edu/issues/11482">#11482</a> for the reasoning behind this.</p>
<p>You'll get these notifications only if (a) the admin of the cloned site keeps the default posts/pages, (b) the admin doesn't change the authorship of the default posts/pages, and (c) someone leaves a comment on one of these default posts/pages. This likely won't happen too often. In the first case above, it's clear that the user is just testing the functionality.</p>
<p>If it's not too much trouble, I'd recommend you simply ignore or filter out these messages. If it's a bigger problem, we can consider associating the Commons Admin user with a different email address.</p> CUNY Academic Commons - Support #11787: automated comments notifications on ZenDeskhttps://redmine.gc.cuny.edu/issues/11787?journal_id=449652019-08-26T18:06:10ZBoone Gorgesboone@gorg.es
<ul><li><strong>Related to</strong> <i><a class="issue tracker-1 status-5 priority-4 priority-default closed" href="/issues/11482">Bug #11482</a>: Page Authors on Sites create with template</i> added</li></ul> CUNY Academic Commons - Support #11787: automated comments notifications on ZenDeskhttps://redmine.gc.cuny.edu/issues/11787?journal_id=449762019-08-26T22:18:34ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>That's fine, I'll ignore unless it becomes overwhelming.</p> CUNY Academic Commons - Support #11787: automated comments notifications on ZenDeskhttps://redmine.gc.cuny.edu/issues/11787?journal_id=772102023-02-23T13:30:50ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>Reporter Feedback</i> to <i>Abandoned</i></li></ul>