https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2019-09-27T20:49:13ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Support #11915: User not in list https://redmine.gc.cuny.edu/issues/11915?journal_id=454922019-09-27T20:49:13ZBoone Gorgesboone@gorg.es
<ul></ul><p>The user exists, with username adelina. The user list you're looking at is for the main site, and this user does not have a role on the main site.</p>
<p>The password reset utility ought to work fine. Can you say more about how it doesn't work?</p> CUNY Academic Commons - Support #11915: User not in list https://redmine.gc.cuny.edu/issues/11915?journal_id=454962019-09-27T22:00:44ZMarilyn WeberMweber@gc.cuny.edu
<ul><li><strong>File</strong> <a href="/attachments/12530">Annotation 2019-09-27 175944.jpg</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/12530/Annotation%202019-09-27%20175944.jpg">Annotation 2019-09-27 175944.jpg</a> added</li></ul><p>Sure, here's her screenshot</p> CUNY Academic Commons - Support #11915: User not in list https://redmine.gc.cuny.edu/issues/11915?journal_id=454972019-09-27T22:02:35ZBoone Gorgesboone@gorg.es
<ul></ul><p>By the looks of things, there's a space in the email address she's entered into the field. It should be a period. She could also try resetting using the username adelina.</p> CUNY Academic Commons - Support #11915: User not in list https://redmine.gc.cuny.edu/issues/11915?journal_id=462932019-10-27T18:08:42ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>This is resolved.</p> CUNY Academic Commons - Support #11915: User not in list https://redmine.gc.cuny.edu/issues/11915?journal_id=463002019-10-28T14:13:40ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Resolved</i></li><li><strong>Target version</strong> set to <i>Not tracked</i></li></ul>