https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2009-09-12T18:26:15ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=412009-09-12T18:26:15ZMatt Goldmattgold@gmail.com
<ul></ul><p>I doubt that this is something we'll be able to fix, but we can try. It likely has something to do with the Javascript that BuddyPress uses for the image cropping tool. I've seen slight wonkiness in the cropping tool throughout my experience with BP.</p>
<p>Can you give us a little more information about your experience? The following would be helpful:</p>
<p>-- OS<br />-- Browser<br />-- Group or Individual avatar<br />-- Size (dimensions and weight) of photo being added</p>
<p>Thanks. Hit "update" when you come back to this page to add your answers.</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=572009-09-13T19:29:55ZMatt Goldmattgold@gmail.com
<ul><li><strong>Category name</strong> set to <i>BuddyPress (misc)</i></li><li><strong>Status</strong> changed from <i>New</i> to <i>Reporter Feedback</i></li></ul> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=632009-09-19T03:19:29ZMatt Goldmattgold@gmail.com
<ul></ul><p>Hey Mikhail,</p>
<p>When you have a chance, can you try this again and let me know what you find? If you continue to have trouble, please let us know the info in my post above.</p>
<p>Thanks very much for your help.</p>
<p>Matt</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=642009-09-19T05:38:49ZMikhail Gershovichmikhail.gershovich@baruch.cuny.edu
<ul></ul><p>Still as it was.</p>
<p>Mac OS X 10.6.1<br />FF 3.5<br />Group avatar<br />.jpg 222x223 20k</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=652009-09-19T06:26:37ZMatt Goldmattgold@gmail.com
<ul></ul><p>Thanks for updating, Mikhail. Can you do me a favor and try these two things:</p>
<p>-- With that same OS/Browser configuration, try uploading a different image file (or, even better, a few different image files)</p>
<p>-- Try uploading that same image with a different browser (perhaps safari).</p>
<p>Let us know how things go.</p>
<p>Thanks in advance for your help -- this testing will help us narrow down where the problem lies.</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=692009-09-20T13:03:45ZMikhail Gershovichmikhail.gershovich@baruch.cuny.edu
<ul></ul><p>Same problem in Safari 4 with that image and a different one. Will try in Windows later today.</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=702009-09-20T22:39:49ZMikhail Gershovichmikhail.gershovich@baruch.cuny.edu
<ul></ul><p>Problem recurs in Chrome and IE 8 in XP. Used a .gif this time.</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=712009-09-21T01:39:21ZMatt Goldmattgold@gmail.com
<ul><li><strong>Status</strong> changed from <i>Reporter Feedback</i> to <i>Assigned</i></li><li><strong>Assignee</strong> set to <i>Boone Gorges</i></li></ul><p>Thanks for continuing to experiment with this, Mikhail. I was able to reproduce this error as well; I think it's related to our most recent BuddyPress upgrade (done a few weeks ago).</p>
<p>It looks like problems with the avatar cropper javascript have been <a href="http://trac.buddypress.org/search?q=avatar+cropper" class="external">popping up with this version of BuddyPress</a> . The good news is that a new version of BuddyPress (1.1) is due to be released in a few weeks.</p>
<p>We have two options right now. We can update the avatar cropper JS from the latest beta build, or we can wait a few weeks for the official 1.1 release. There are risks and problems either way we go, but we'll think about it and get back to you. Thanks again for alerting us to this issue.</p>
<p>As a temporary workaround, we can put up a note about the janky cropper and advise members to crop their own avatars before uploading.</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=722009-09-21T14:22:40ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>Assigned</i> to <i>3</i></li></ul><p>I'd rather wait for the BP upgrade, which should hit in the next week or two, than apply a patch. I have added the warning about the buggy cropper, though. It can now be seen on the group and individual avatar upload pages. I'll leave the ticket Resolved but open until we confirm that the upgrade fixes the problem for good. Thanks for your help, Mikhail.</p> CUNY Academic Commons - Bug #12: Crob box for avatar images won't expand smoothlyhttps://redmine.gc.cuny.edu/issues/12?journal_id=1152009-10-19T18:43:25ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>3</i> to <i>Resolved</i></li></ul>