https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2021-04-17T15:24:10ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Support #14344: arabstages.org site downhttps://redmine.gc.cuny.edu/issues/14344?journal_id=609532021-04-17T15:24:10ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Possibly related to the problems here <a class="external" href="https://redmine.gc.cuny.edu/issues/13699">https://redmine.gc.cuny.edu/issues/13699</a>?</p> CUNY Academic Commons - Support #14344: arabstages.org site downhttps://redmine.gc.cuny.edu/issues/14344?journal_id=609542021-04-17T16:23:53ZBoone Gorgesboone@gorg.es
<ul><li><strong>Assignee</strong> set to <i>Raymond Hoh</i></li></ul><p>I deleted the <a class="external" href="http://www.arabstages.org">www.arabstages.org</a> mapping and now arabstages.org is resolving. <a class="external" href="https://arabstages.org/">https://arabstages.org/</a></p>
<p>Do we need the www mapping as well? Maybe Ray can chime in on how it should be configured, if we do?</p> CUNY Academic Commons - Support #14344: arabstages.org site downhttps://redmine.gc.cuny.edu/issues/14344?journal_id=609552021-04-17T16:47:02ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Looks good to me! <a class="external" href="http://www.arabstages.org">www.arabstages.org</a> just goes to the bare domain, so it doesn't seem to need anything.</p> CUNY Academic Commons - Support #14344: arabstages.org site downhttps://redmine.gc.cuny.edu/issues/14344?journal_id=609662021-04-19T17:10:28ZRaymond Hoh
<ul><li><strong>Related to</strong> <i><a class="issue tracker-3 status-5 priority-4 priority-default closed" href="/issues/13699">Support #13699</a>: Martin Segal Center site down</i> added</li></ul> CUNY Academic Commons - Support #14344: arabstages.org site downhttps://redmine.gc.cuny.edu/issues/14344?journal_id=609672021-04-19T17:28:07ZRaymond Hoh
<ul><li><strong>Category name</strong> set to <i>Domain Mapping</i></li><li><strong>Status</strong> changed from <i>New</i> to <i>Resolved</i></li><li><strong>Target version</strong> set to <i>Not tracked</i></li></ul><blockquote>
<p>Do we need the www mapping as well?</p>
</blockquote>
<p>No, we don't need the trailing <code>www.</code> entry.</p>
<p>This is an issue when switching over to Mercator as noted here: <a class="external" href="https://redmine.gc.cuny.edu/issues/13699#note-4">https://redmine.gc.cuny.edu/issues/13699#note-4</a></p>
<p>In the older WPMU Domain Mapping plugin, some Commons sites had two mapped domains -- one with the trailing <code>www.</code> and the bare domain. When we switched to Mercator to handle mapped domains, Mercator will prioritize mapped domains with the trailing <code>www.</code> over the bare one. As I mentioned in the previous ticket, this is a bug with Mercator: <a class="external" href="https://github.com/humanmade/Mercator/issues/41#issuecomment-87667612">https://github.com/humanmade/Mercator/issues/41#issuecomment-87667612</a></p>
<p>In the meantime, if the Commons site wants the bare domain to resolve, we can simply remove the entry with the trailing <code>www.</code> mapped domain like what Boone did here for <code>arabstages.org</code>.</p>
<p>If the Commons site wants the domain with the trailing <code>www.</code> to resolve, make sure the entry with the trailing <code>www.</code> is set as Active in Mercator, while the other one is set to Inactive. It might be safe to remove the bare domain entry as well.</p>
<p>I also just went through all mapped domains with trailing <code>www.</code> entries and one other site was affected: us-culturalmobility.org. I've just fixed that domain to resolve over <code>www.</code>.</p>
<p>I'm going to mark this issue as resolved since <code>arabstages.org</code> is resolving properly now.</p> CUNY Academic Commons - Support #14344: arabstages.org site downhttps://redmine.gc.cuny.edu/issues/14344?journal_id=609682021-04-19T17:42:27ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Terrific, thank you!</p>