https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2014-03-12T02:37:03ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Bug #3102: mailpoet scheduled newsletters not sendinghttps://redmine.gc.cuny.edu/issues/3102?journal_id=147602014-03-12T02:37:03ZBoone Gorgesboone@gorg.es
<ul><li><strong>Category name</strong> set to <i>WordPress Plugins</i></li><li><strong>Status</strong> changed from <i>New</i> to <i>Assigned</i></li><li><strong>Assignee</strong> set to <i>Boone Gorges</i></li><li><strong>Target version</strong> set to <i>1.5.21</i></li></ul><p>Thanks for the details, Keith. We use wp-cron for a number of things here on the Commons, so it's definitely working in general, but it's possible that there are path issues directly related to Mailpoet. I'll look into it.</p> CUNY Academic Commons - Bug #3102: mailpoet scheduled newsletters not sendinghttps://redmine.gc.cuny.edu/issues/3102?journal_id=148982014-03-24T14:50:51ZBoone Gorgesboone@gorg.es
<ul><li><strong>Target version</strong> changed from <i>1.5.21</i> to <i>1.5.22</i></li></ul><p>Keith - Apologies, but I've been on vacation for the last week, and I'm afraid I haven't had time for the proper troubleshooting. I'll look more closely at this issue sometime this week.</p> CUNY Academic Commons - Bug #3102: mailpoet scheduled newsletters not sendinghttps://redmine.gc.cuny.edu/issues/3102?journal_id=149072014-03-24T20:05:31ZKeith Miyakekmiyake@gc.cuny.edu
<ul></ul><p>Thanks, Boone. In the meantime I've changed the plugin's settings to use the built-in wp-cron instead of the wysija cron, and it seemed to have worked this morning. This seems like a duct tape fix, though; I don't think it's the default setting when the premium plugin is activated.</p> CUNY Academic Commons - Bug #3102: mailpoet scheduled newsletters not sendinghttps://redmine.gc.cuny.edu/issues/3102?journal_id=150792014-04-02T00:38:45ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>Assigned</i> to <i>Reporter Feedback</i></li><li><strong>Target version</strong> changed from <i>1.5.22</i> to <i>Not tracked</i></li></ul><p>Hi Keith - I've done some more research into the situation. Basically, it looks like the Wysija "cron" is really just a pinging service - it's supposed to ping your site every 15 minutes, which activates your wp-cron. (I think that's what you've said above, but I'm repeating it for my own sanity.) It's primarily meant for very low-traffic sites, where wp-cron wouldn't be triggered in the natural course of things. It's not actually a <strong>replacement</strong> for wp-cron.</p>
<p>I'm guessing that you're correct that Mailpoet is just sending a ping to commons.gc.cuny.edu, not to any subdomains.</p>
<p>It looks like we could ask them for additional pings, but it's just as easy for me to set up my own cronjob. I have done so - it should visit arc.commons.gc.cuny.edu every 15 minutes. This doesn't really solve the problem more broadly, since I'll have to create a new cron job for any site that wants to have this feature, but I'd have to do that if we used Wysija's pinger anyway (<strong>they'd</strong> be setting up the new pings instead of me). This is probably something we should do a better job of documenting.</p>
<p>Anyway, can we somehow verify whether this is working? Maybe you could switch your settings back to the "Wysija" setting to see if our native cron job is triggering the email send. If so, I think we'll just go ahead and make this our new procedure, and try to write up some decent docs for it.</p> CUNY Academic Commons - Bug #3102: mailpoet scheduled newsletters not sendinghttps://redmine.gc.cuny.edu/issues/3102?journal_id=153622014-05-06T17:46:24ZBoone Gorgesboone@gorg.es
<ul></ul><p>Hi Keith - Have you had a chance to see whether my cron job is doing the trick for your site?</p> CUNY Academic Commons - Bug #3102: mailpoet scheduled newsletters not sendinghttps://redmine.gc.cuny.edu/issues/3102?journal_id=153732014-05-06T22:19:24ZKeith Miyakekmiyake@gc.cuny.edu
<ul></ul><p>boone, i'm sorry this completely slipped off my radar. i just tried switching to the wysija cron and it seemed to work, but i'm not sure if it was triggered by your cron job or the default wp-cron just worked...i'll leave it set like this for now and if it doesn't send at the next scheduled time (next monday morning) then i'll follow up, but for now i think it's resolved.</p> CUNY Academic Commons - Bug #3102: mailpoet scheduled newsletters not sendinghttps://redmine.gc.cuny.edu/issues/3102?journal_id=153742014-05-06T22:30:33ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>Reporter Feedback</i> to <i>Resolved</i></li></ul><p>Excellent. Thanks so much for your patience and help debugging this. Do feel free to reopen if need be.</p>