https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2014-12-08T05:15:03ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177222014-12-08T05:15:03ZMatt Goldmattgold@gmail.com
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Assigned</i></li><li><strong>Assignee</strong> set to <i>Boone Gorges</i></li><li><strong>Priority name</strong> changed from <i>Immediate</i> to <i>Normal</i></li></ul><p>Hi Ernesto,</p>
<p>Have you tried disabling the twitter widget? It's entirely possible that there could be a plugin between this widget and your chosen theme. You can access the dashboard by going to [your blog URL]/wp-admin</p> CUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177232014-12-08T05:45:16ZErnesto Cubaernesto.cuba@pucp.pe
<ul></ul><p>Hi Matt,</p>
<p>Thank you! I disabled the twitter widget ("Twitter widget Pro") and the site is running well. Now I need to install the correct Twitter plugin that allows connecting our Twitter account with the new site. Could you recommend a non-conflictive Twitter plugin, please?</p>
<p>Matt Gold wrote:</p>
<blockquote>
<p>Hi Ernesto,</p>
<p>Have you tried disabling the twitter widget? It's entirely possible that there could be a plugin between this widget and your chosen theme. You can access the dashboard by going to [your blog URL]/wp-admin</p>
</blockquote> CUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177242014-12-08T05:54:25ZMatt Goldmattgold@gmail.com
<ul><li><strong>Category name</strong> set to <i>WordPress Plugins</i></li><li><strong>Assignee</strong> changed from <i>Boone Gorges</i> to <i>scott voth</i></li><li><strong>Target version</strong> set to <i>Not tracked</i></li></ul><p>Hi Ernesto,</p>
<p>You can search plugins for "twitter" to find other options, but I am also assigning this ticket to Scott Voth to see whether he has other suggestions.</p> CUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177252014-12-08T13:25:42Zscott vothscott.voth@verizon.net
<ul></ul><p>Hi Ernesto - I see you are using "Tweetable" now - Are you having any luck with it? I actually like the "Rotating Tweets" plugin - you might try that one (set up is very easy and has a lot of display options/animations). I was wondering if your theme has any built in support for Twitter - I looked at the demo and didn't really see any.</p> CUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177272014-12-08T16:25:36ZErnesto Cubaernesto.cuba@pucp.pe
<ul><li><strong>File</strong> <a href="/attachments/1512">Captura de pantalla 2014-12-08 a la(s) 11.00.26.png</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/1512/Captura%20de%20pantalla%202014-12-08%20a%20la(s)%2011.00.26.png">Captura de pantalla 2014-12-08 a la(s) 11.00.26.png</a> added</li><li><strong>File</strong> <a href="/attachments/1513">Captura de pantalla 2014-12-08 a la(s) 11.00.09.png</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/1513/Captura%20de%20pantalla%202014-12-08%20a%20la(s)%2011.00.09.png">Captura de pantalla 2014-12-08 a la(s) 11.00.09.png</a> added</li></ul><p>Hi Scott,</p>
<p>I have been trying to install "Rotating Tweets" in my site, but I could not authorize any Twitter account. I'm worried that, just as you mentioned, my theme has any built in support for Twitter. I created an application management with my Twitter account, hoping that it enables the connexion. But it did not work. This is information that, I think, could help to fix this problem:</p>
<pre><code>Consumer Key (API Key) W87CIFFusGESlQbbwDg5WJ2SK<br />Consumer Secret (API Secret) 2vRdzqQ0FZHj8WVBimmdFSLzEGrYAxn7A0KRzx5pTmAQyaMQhl</code></pre>
<p>Please, let me know how to resolve this situation.</p>
<p>scott voth wrote:</p>
<blockquote>
<p>Hi Ernesto - I see you are using "Tweetable" now - Are you having any luck with it? I actually like the "Rotating Tweets" plugin - you might try that one (set up is very easy and has a lot of display options/animations). I was wondering if your theme has any built in support for Twitter - I looked at the demo and didn't really see any.</p>
</blockquote> CUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177342014-12-08T23:25:20Zscott vothscott.voth@verizon.net
<ul><li><strong>File</strong> <a href="/attachments/1514">eernesto.PNG</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/1514/eernesto.PNG">eernesto.PNG</a> added</li></ul><p>Hi Ernesto -<br />For the Rotating Tweets plugin, you need to provide 4 different "keys/tokens/secrets" - it is not as "friendly" a setup as I remembered. You can go to <strong>Settings>>Rotating Tweets</strong> to find the instructions and where to insert. I attached a screenshot of the 4 items you need. On Twitters "Application Management" - you might not see that there are <strong>four tabs</strong>. Go to "*Keys and Access Tokens*" and you will find all the information that you need. Copy and paste into Settings page.</p>
<p>You might want to disable the "Tweetable" plugin - in case it is cause conflicts. But I think the problem is that you have not set up all the <strong>four</strong> fields for "Rotating Tweets" and maybe are setting up details for Tweetable instead. Twitter changed its API a year or so ago, and now requires more information. They make it very complicated - but the good news is that once it is set - you won't need to worry about it anymore.</p>
<p>Let me know if this works.</p> CUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177392014-12-09T04:35:46ZErnesto Cubaernesto.cuba@pucp.pe
<ul></ul><p>Hi Scott,</p>
<p>I've just realized some mistakes I made. It works perfect!</p>
<p>Best,</p>
<p>n</p>
<p>scott voth wrote:</p>
<blockquote>
<p>Hi Ernesto -<br />For the Rotating Tweets plugin, you need to provide 4 different "keys/tokens/secrets" - it is not as "friendly" a setup as I remembered. You can go to <strong>Settings>>Rotating Tweets</strong> to find the instructions and where to insert. I attached a screenshot of the 4 items you need. On Twitters "Application Management" - you might not see that there are <strong>four tabs</strong>. Go to "*Keys and Access Tokens*" and you will find all the information that you need. Copy and paste into Settings page.</p>
<p>You might want to disable the "Tweetable" plugin - in case it is cause conflicts. But I think the problem is that you have not set up all the <strong>four</strong> fields for "Rotating Tweets" and maybe are setting up details for Tweetable instead. Twitter changed its API a year or so ago, and now requires more information. They make it very complicated - but the good news is that once it is set - you won't need to worry about it anymore.</p>
<p>Let me know if this works.</p>
</blockquote> CUNY Academic Commons - Support #3700: Problem loading LL Journal in Commonshttps://redmine.gc.cuny.edu/issues/3700?journal_id=177402014-12-09T14:02:33Zscott vothscott.voth@verizon.net
<ul><li><strong>Status</strong> changed from <i>Assigned</i> to <i>Resolved</i></li></ul><p>Great - marking this one as resolved.</p>