https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2010-12-07T15:29:43ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=16232010-12-07T15:29:43ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Assigned</i></li><li><strong>Assignee</strong> set to <i>Boone Gorges</i></li><li><strong>Priority name</strong> changed from <i>Normal</i> to <i>High</i></li></ul><p>The email notification thing is described here: <a class="issue tracker-1 status-5 priority-5 priority-high4 closed" title="Bug: Members receiving email notifications from groups they've left (Resolved)" href="https://redmine.gc.cuny.edu/issues/441">#441</a> It will be fixed in 1.1.1. (Though your advice to rejoin the group and change the settings will work too. Actually just joining and then leaving the group would do it.)</p>
<p>I'll look into the others. I can't imagine that those problems were caused by the 1.1 upgrade, though it's possible.</p> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=16382010-12-08T02:57:33ZSarah Morgano
<ul></ul><p>Hi Boone,</p>
<p>I will instruct them to request membership again to the groups they want to participate in. As a note, these problems existed before the 1.1 upgrade.</p>
<p>Best,</p>
<p>Sarah</p> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=16512010-12-08T13:39:37ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>Assigned</i> to <i>Resolved</i></li></ul><p>Hi Sarah,</p>
<p>I looked a bit deeper into the data issues.</p>
<p>B. Loerinc Helft is only a member of one group, "SPS Online Baccalaureate – Capstones", of which she is the admin (and which has apparently not been active since 10-5-2009). If somebody is kicked out of a group, that information remains in the database; I don't see any instances where she is listed as having been kicked out. So that leaves a few possibilities: (1) she manually left those groups at some point and is now misremembering; (2) a bug allowed her to reject an invitation for a group she had already joined (which has the effect of deleting the group membership); (3) an admin (me or Matt) removed her from groups manually; (4) there has been data loss in the system. (3) seems unlikely because this is the first I've heard of the problem, and because the entire database rows are <strong>missing</strong> rather than corrupted. (4) seems unlikely too - I personally have never used our group management tool to remove a member from a group on the production site. So my guess is that it's either (1) or (2), and in the case of (2) I can't do much troubleshooting since there is no trace of the error.</p>
<p>As for Ellen: I only see one friendship between the two of you, begun on Dec 4. I've traced back through the site's activity stream and I don't see anything abnormal (like multiple friendship notices for the two of you). By best guess is that this is another case where there was no software problem, but perhaps something being misremembered (you never had a friendship before 12/4) or a usability problem (you thought you'd initiated a friendship from what you saw in the UI but it actually hadn't happened).</p>
<p>I'm sorry I'm unable to come up with more definitive answers. I'm going to close the ticket, but please feel free to reopen it if you scrounge up more details that might shed some light.</p> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=16662010-12-08T16:21:22ZMatt Goldmattgold@gmail.com
<ul><li><strong>Status</strong> changed from <i>Resolved</i> to <i>Assigned</i></li></ul><p>Reopening this ticket with new information from George:</p>
<p>"There are some inaccuracies in Boone's update. For instance, B is a member of CAT (and the CAT group on the Commons). I invited and confirmed her<br />membership some time ago, but never modified it or deleted it or whatever. So the identification of her as a member of only one group (the SPS<br />capstones group) isn't right. The provocation for her communication is that she hasn't been receiving anything from the CAT group (including that<br />lively discussion you and Joe and Chris and Mike are engaged in)."</p> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=16752010-12-08T17:10:25ZBoone Gorgesboone@gorg.es
<ul></ul><p>Be that as it may, the story told by the database is this. B is listed as being a member of only one group, the SPS Capstones group. I can't find her in the member list for the CAT group, either in the group listing <a class="external" href="http://commons.gc.cuny.edu/groups/cuny-committee-on-academic-technology-62702785/members/">http://commons.gc.cuny.edu/groups/cuny-committee-on-academic-technology-62702785/members/</a> or when I query the database directly. The version of the Commons database that I have on my computer is several months old (five or six, I would guess), and the same is true of that old snapshot: B is only a member of that single group. So whatever happened to her account, it happened quite some time ago.</p>
<p>Is it possible that B has more than one Commons account, and that I'm looking at the wrong one?</p>
<p>I am a bit perplexed by the email notification bit, though. Given that, according to my research, B has not been in the CAT group for some time, I'm not sure how it would have been the case that she was receiving email updates before the 1.1 upgrade.</p>
<p>If anyone has any ideas, I'd be happy to hear them.</p> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=16842010-12-08T18:29:26ZBoone Gorgesboone@gorg.es
<ul><li><strong>Target version</strong> changed from <i>1.1.1</i> to <i>1.1.2</i></li></ul> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=16992010-12-09T05:00:41ZMatt Goldmattgold@gmail.com
<ul></ul><p>Sent two docs by email -- one showing a confirmation message the member had received when she was accepted to the CAT group, and one other message notification.</p> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=17312010-12-10T22:38:06ZBoone Gorgesboone@gorg.es
<ul><li><strong>Target version</strong> changed from <i>1.1.2</i> to <i>1.1.3</i></li></ul> CUNY Academic Commons - Bug #442: Members settings resethttps://redmine.gc.cuny.edu/issues/442?journal_id=17622010-12-13T20:01:25ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>Assigned</i> to <i>Resolved</i></li></ul><p>Closing this ticket because I believe that the issue has been more or less resolved in the particular cases at hand. For more general discussion, please open another ticket.</p>