https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2017-02-15T20:10:46ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=307422017-02-15T20:10:46ZBoone Gorgesboone@gorg.es
<ul><li><strong>Category name</strong> set to <i>Reply By Email</i></li><li><strong>Assignee</strong> set to <i>Raymond Hoh</i></li></ul><p>Ray, can you have a look please?</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=307882017-02-21T21:08:29ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Let me know if/when I can reply to the Zendesk poster. He's a GC librarian, and I'm fairly sure still wants to know.</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=307892017-02-21T21:08:49ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Thanks and sorry to be a nudge</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=307902017-02-21T21:14:29ZBoone Gorgesboone@gorg.es
<ul><li><strong>Priority name</strong> changed from <i>Normal</i> to <i>High</i></li></ul> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=308032017-02-22T17:24:52ZRaymond Hoh
<ul></ul><p>Hi Marilyn,</p>
<p>Sorry for missing this ticket!</p>
<p>RBE follows the bbPress setting "Throttle posting every X seconds". By default, this value is 10 seconds, so it is quite possible that Stephen is hitting the throttle limit.</p>
<p>We should probabaly set this to a higher value. 10 seconds seems a little too low. Boone, should we set this to 60 or 120 seconds? (I've bumped the value to 60 seconds for now.)</p>
<p>Or maybe RBE should not use this bbPress setting at all.</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=308042017-02-22T17:32:40ZBoone Gorgesboone@gorg.es
<ul></ul><p>Doesn't bumping the number make it <strong>more</strong> likely that users will hit the throttle?</p>
<p>I think it's probably safe to disable the throttle.</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=308052017-02-22T17:37:12ZRaymond Hoh
<ul></ul><p>Oops! Yeah, you're right!</p>
<p>I've set this value to 0, which should disable the throttle.</p>
<p>I also just looked at the the throttle code in bbPress and for non-logged-in users, bbPress uses the last posted time from the user's IP address. The problem with this is RBE uses a fixed IP (127.0.0.1), so it's quite possible that conflicts will occur for RBE users. I'm going to look at disabling this feature within RBE as well.</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=308192017-02-22T22:36:27ZMarilyn WeberMweber@gc.cuny.edu
<ul></ul><p>Thanks, Ray! I let the user know it's done. I see you and Boone are still chatting, but from my POV it's done.</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=308262017-02-23T15:31:58ZBoone Gorgesboone@gorg.es
<ul><li><strong>Target version</strong> set to <i>1.10.12</i></li></ul><p>Setting to 0 seems like a fine workaround for me.</p>
<p>Disabling the IP throttle for RBE posts sounds like it'll prevent this problem across lots of installations, not just ours.</p> CUNY Academic Commons - Bug #7684: trying to post too often errorhttps://redmine.gc.cuny.edu/issues/7684?journal_id=308792017-02-28T17:43:19ZRaymond Hoh
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Resolved</i></li></ul><p>I've updated RBE in <a href="https://github.com/cuny-academic-commons/cac/commit/4d6125b89dcc56c165fb0068d15c895eeeba896b" class="external">commit 4d6125b</a>.</p>
<p>This removes the bbPress throttle checks, which should address the "post too often" bouneback email from occurring.</p>