https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2017-05-15T13:55:30ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Bug #8150: PressForward pages not loading from followed streams & bookmarklethttps://redmine.gc.cuny.edu/issues/8150?journal_id=321542017-05-15T13:55:30ZBoone Gorgesboone@gorg.es
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Reporter Feedback</i></li></ul><p>It sounds like there may be a JavaScript conflict. You may be able to verify by opening your browser's JS console and watching for errors.</p>
<p>Could you please share the URL of an affected page, with specific steps to reproduce?</p> CUNY Academic Commons - Bug #8150: PressForward pages not loading from followed streams & bookmarklethttps://redmine.gc.cuny.edu/issues/8150?journal_id=321822017-05-16T14:44:41ZPaul Hebertphebert@gradcenter.cuny.edu
<ul></ul><p>I went to smfellows.commons.gc.cuny.edu and went to the All Content tab of PressForward. I clicked on the title of the first article and I got caught in a loop with "Attempting to load page" always showing in the pop-up window.</p>
<p>Console reads an unrelated jetpack syntax error (There are two main errors.</p>
<p>The first occurs on many pages and I don't think is related. It's a syntax error seemingly from jetpack.</p>
<p>Then this error starts and repeats. I can send a screenshot if it helps.</p>
<p>Object {pf_feed_id: 574, pf_feed_title: "PressForward", pf_last_key: 0, pf_feeds_iteration: "0", pf_total_feeds: 1…}<br />pf-heartbeat.js:37 574<br />pf-heartbeat.js:38 PressForward<br />pf-heartbeat.js:39 0<br />pf-heartbeat.js:40 0<br />pf-heartbeat.js:41 1<br />pf-heartbeat.js:57 100<br />pf-heartbeat.js:10 hb_send<br />pf-heartbeat.js:16 hb_tick</p> CUNY Academic Commons - Bug #8150: PressForward pages not loading from followed streams & bookmarklethttps://redmine.gc.cuny.edu/issues/8150?journal_id=321862017-05-16T15:26:41ZBoone Gorgesboone@gorg.es
<ul></ul><p>Thanks for the details, Paul.</p>
<p>PressForward's HTTP requests were failing because of a set_time_limit() call that the server to fail. This is the second instance of this we've seen in the last week (<a class="issue tracker-1 status-5 priority-4 priority-default closed" title="Bug: Newsletters plug-in (Resolved)" href="https://redmine.gc.cuny.edu/issues/8131">#8131</a>). I'll escalate to our IT department to get some help.</p>
<p>For the time being, I've disabled the problematic calls in PressForward, and pages appear to be loading properly again.</p> CUNY Academic Commons - Bug #8150: PressForward pages not loading from followed streams & bookmarklethttps://redmine.gc.cuny.edu/issues/8150?journal_id=322812017-05-22T02:53:27ZBoone Gorgesboone@gorg.es
<ul><li><strong>Category name</strong> set to <i>Server</i></li><li><strong>Status</strong> changed from <i>Reporter Feedback</i> to <i>Resolved</i></li><li><strong>Target version</strong> set to <i>Not tracked</i></li></ul><p>Our IT contact was able to diagnose the underlying server issue, and it should be resolved in a less hacky way than my previous hotfix. Thanks again for the report, and please let us know if problems recur.</p>