https://redmine.gc.cuny.edu/https://redmine.gc.cuny.edu/favicon.ico2018-07-02T18:44:48ZCUNY Graduate Center - Project Tracking SystemCUNY Academic Commons - Bug #9977: ACERT website downhttps://redmine.gc.cuny.edu/issues/9977?journal_id=377122018-07-02T18:44:48ZBoone Gorgesboone@gorg.es
<ul><li><strong>Category name</strong> changed from <i>Domain Mapping</i> to <i>WordPress Plugins</i></li><li><strong>Target version</strong> set to <i>1.13.5</i></li></ul><p>The plugins-list plugin introduced a spaceship operator into its late-June update. This operator is supported only on PHP 7+. I have removed it in a hotfix, but have not yet committed the fix.</p>
<p>I guess we need to fix the plugin and then blacklist it from being updated until after we update PHP. I don't have the time to figure this out at the moment, so I'm leaving the ticket open.</p>
<p>In the meantime, the site is up.</p> CUNY Academic Commons - Bug #9977: ACERT website downhttps://redmine.gc.cuny.edu/issues/9977?journal_id=377132018-07-02T18:50:26ZMatt Goldmattgold@gmail.com
<ul></ul><p>Great -- thanks so much for the quick work, Boone!</p> CUNY Academic Commons - Bug #9977: ACERT website downhttps://redmine.gc.cuny.edu/issues/9977?journal_id=377242018-07-03T15:58:55ZMatt Goldmattgold@gmail.com
<ul></ul><p>Hi Boone -- we just had another report that the ACERT website is still down. Can you please look into this?</p> CUNY Academic Commons - Bug #9977: ACERT website downhttps://redmine.gc.cuny.edu/issues/9977?journal_id=377262018-07-03T16:26:22ZBoone Gorgesboone@gorg.es
<ul></ul><p>The following URLs are loading for me:<br /><a class="external" href="http://acert.hunter.cuny.edu/">http://acert.hunter.cuny.edu/</a><br /><a class="external" href="https://acert.commons.gc.cuny.edu/">https://acert.commons.gc.cuny.edu/</a></p>
<p>There is a bit of redirect magic happening due to domain mapping, so I'm CCing Ray here.</p>
<p>I'd suggest that the user try a different browser, or try clearing the browser cache. (Firefox in particular can be weird about caching redirects.) If the problem persist, please provide more details:<br />- what is the URL being requested?<br />- what URL shows in the location bar?<br />- what error do you get in the browser? ("too many redirects", or something like that)<br />- are you logged in? if so, what is the user account?<br />- OS/browser info</p> CUNY Academic Commons - Bug #9977: ACERT website downhttps://redmine.gc.cuny.edu/issues/9977?journal_id=377272018-07-03T16:32:23ZMatt Goldmattgold@gmail.com
<ul><li><strong>File</strong> <a href="/attachments/8192">doc.pdf</a> <a class="icon-only icon-download" title="Download" href="/attachments/download/8192/doc.pdf">doc.pdf</a> added</li></ul><p>Thanks, Boone. FYI, those URLs are loading but it just took about 30 seconds for them to resolve for me. My setup is attached and I will add the user's info when I have it.</p> CUNY Academic Commons - Bug #9977: ACERT website downhttps://redmine.gc.cuny.edu/issues/9977?journal_id=377292018-07-03T16:33:54ZBoone Gorgesboone@gorg.es
<ul></ul><p>I'm not seeing the 30 second load time on my end, but again, this might be explained by sticky browser caches. Ray, would you mind having a quick look to see if you're able to reproduce? If not, we can wait for more info from users.</p> CUNY Academic Commons - Bug #9977: ACERT website downhttps://redmine.gc.cuny.edu/issues/9977?journal_id=377352018-07-03T18:09:35ZMatt Goldmattgold@gmail.com
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Rejected</i></li></ul><p>the user reports that the site is working again.</p>