IT Server Downtime Support Requested info
User documentation
2016-03-15
When you notice that the Commons is slow or a server is down, please include with your report:
- the web site and/or page that the user was having problem with
- the time (hour and minute) of the incident
- the IP from which the user is coming from (http://whatismyipaddress.com) * the browsers type and version that the user used (visit supportdetails.com)
- a detailed description of the problem/incident