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Bug #2664

closed

WordPress update fails

Added by Matt Gold almost 11 years ago. Updated over 10 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Start date:
2013-07-10
Due date:
% Done:

0%

Estimated time:

Description

Running into what I think is a permissions failure when I try to update WP on the NYCDH site from the dashboard

Downloading update from http://wordpress.org/wordpress-3.5.2-partial-1.zip…

Unpacking the update…

Could not copy files.

Installation Failed

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 #1

Updated by local admin over 10 years ago

  • Status changed from Assigned to Reporter Feedback
  • Assignee changed from local admin to Matt Gold

Please try now. Thanks.

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 #2

Updated by Matt Gold over 10 years ago

  • Assignee changed from Matt Gold to local admin

Hi André,

Different error than the one I received for the POOC site. Here's this one:

Downloading update from http://wordpress.org/wordpress-3.5.2-partial-1.zip…

Unpacking the update…

Could not copy files.

Installation Failed

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 #3

Updated by Matt Gold over 10 years ago

  • Status changed from Reporter Feedback to Resolved

Great - that worked. I was able to update WordPress, update plugins, and add a theme. Can you please document these settings so that IT can replicate them later on? Many thanks for your help with this, André.

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