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Matt Gold

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2018-07-11

03:35 PM CUNY Academic Commons Bug #10000 (Assigned): Pages display correctly but cannot edit them
We've had multiple reports of t his through the support account, too

2018-07-05

11:12 AM CUNY Academic Commons Bug #9979: Reports of slow email activation emails
Thanks, Boone. Laurie, can you please pass this info on to Gina and Jean? It seems like something they should be awar...

2018-07-03

02:09 PM CUNY Academic Commons Bug #9977 (Rejected): ACERT website down
the user reports that the site is working again.
12:32 PM CUNY Academic Commons Bug #9977: ACERT website down
Thanks, Boone. FYI, those URLs are loading but it just took about 30 seconds for them to resolve for me. My setup is ...
11:58 AM CUNY Academic Commons Bug #9977: ACERT website down
Hi Boone -- we just had another report that the ACERT website is still down. Can you please look into this?
10:55 AM CUNY Academic Commons Bug #9979 (Resolved): Reports of slow email activation emails
Some members of the team were running a workshop for BMCC faculty members last week (on Thursday 6/28), and some BMCC...

2018-07-02

02:50 PM CUNY Academic Commons Bug #9977: ACERT website down
Great -- thanks so much for the quick work, Boone!
02:37 PM CUNY Academic Commons Bug #9977 (Rejected): ACERT website down
From Zendesk:
Good morning,
Our website, acert.hunter.cuny.edu, is down. I am unable to even access the Wordpre...

2018-06-29

10:00 AM CUNY Academic Commons Support #9970: Sorry, this file type is not permitted for security reasons error message - exceptions allowed?
as long as it doesn't pose security risks, yes, definitely, let's add it. thanks!

2018-06-27

09:17 PM CUNY Academic Commons Support #9970 (Assigned): Sorry, this file type is not permitted for security reasons error message - exceptions allowed?
Great question. Scott, do we have such a list?

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