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Bug #12738

closed

Adding gallery causes This block has encountered an error and cannot be previewed

Added by Anonymous over 4 years ago. Updated over 4 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress Plugins
Target version:
Start date:
2020-05-01
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I am trying to help a colleague with her online teaching platform for final projects. She wants students to add a "Gallery" block in Gutenberg posts but every time I try to add one, I encounter "This block has encountered an error and cannot be previewed."

This is for the following site:
https://mdewardsdra225.commons.gc.cuny.edu/

I have attempted to solve the issue:
- I have disabled any privacy plugins in my browser.
- I have searched Google for help but nothing appears to apply (or is too old and not the version of WP installed here).


Files

helping-edwards.mp4 (495 KB) helping-edwards.mp4 Anonymous, 2020-05-01 02:56 PM
same problem.mp4 (280 KB) same problem.mp4 Anonymous, 2020-05-01 06:32 PM
Actions #1

Updated by Raymond Hoh over 4 years ago

  • Category name set to WordPress Plugins
  • Assignee set to Raymond Hoh
  • Target version set to 1.16.11

Hi Kalle,

Thamks for the video. The problem is being caused by the "Group Events Shortcode and Widget" plugin. I know the problem, but it'll take me a bit to fix it up for a maintenance release.

Can you disable that plugin in the meantime?

Update - Looks like the plugin is network-activated and you cannot disable that plugin. I'll look into addressing this.

Actions #2

Updated by Anonymous over 4 years ago

Thank you! Let me know if you need anything else from me!

Actions #3

Updated by Raymond Hoh over 4 years ago

  • Status changed from New to Resolved

The issue is due to the Shortcode UI plugin and an incompatibility with the Block Editor.

I've added a hotfix for this here - https://github.com/cuny-academic-commons/cac/commit/b2aef157f546f9ecb0856ccb9d9d43827f1d8bda.

This is deployed on production.

Kalle, I tested the mdewardsdra225 site and I can confirm that the Gallery block is rendering again.

Actions #4

Updated by Anonymous over 4 years ago

How strange. I tried it just now, and it didn't work. Tried to log out and log back in again, and the problem persists (see video attached).

Actions #5

Updated by Raymond Hoh over 4 years ago

Hi Kalle, can you try purging your browser cache?

Actions #6

Updated by Anonymous over 4 years ago

Thank you! Tried an "incognito" window in Chrome and then also force reloading in the regular window, and both worked.

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