Bug #12738
closedAdding gallery causes This block has encountered an error and cannot be previewed
0%
Description
I am trying to help a colleague with her online teaching platform for final projects. She wants students to add a "Gallery" block in Gutenberg posts but every time I try to add one, I encounter "This block has encountered an error and cannot be previewed."
This is for the following site:
https://mdewardsdra225.commons.gc.cuny.edu/
I have attempted to solve the issue:
- I have disabled any privacy plugins in my browser.
- I have searched Google for help but nothing appears to apply (or is too old and not the version of WP installed here).
Files
Updated by Raymond Hoh almost 4 years ago
- Category name set to WordPress Plugins
- Assignee set to Raymond Hoh
- Target version set to 1.16.11
Hi Kalle,
Thamks for the video. The problem is being caused by the "Group Events Shortcode and Widget" plugin. I know the problem, but it'll take me a bit to fix it up for a maintenance release.
Can you disable that plugin in the meantime?
Update - Looks like the plugin is network-activated and you cannot disable that plugin. I'll look into addressing this.
Updated by Anonymous almost 4 years ago
Thank you! Let me know if you need anything else from me!
Updated by Raymond Hoh almost 4 years ago
- Status changed from New to Resolved
The issue is due to the Shortcode UI plugin and an incompatibility with the Block Editor.
I've added a hotfix for this here - https://github.com/cuny-academic-commons/cac/commit/b2aef157f546f9ecb0856ccb9d9d43827f1d8bda.
This is deployed on production.
Kalle, I tested the mdewardsdra225 site and I can confirm that the Gallery block is rendering again.
Updated by Anonymous almost 4 years ago
- File same problem.mp4 same problem.mp4 added
How strange. I tried it just now, and it didn't work. Tried to log out and log back in again, and the problem persists (see video attached).
Updated by Raymond Hoh almost 4 years ago
Hi Kalle, can you try purging your browser cache?
Updated by Anonymous almost 4 years ago
Thank you! Tried an "incognito" window in Chrome and then also force reloading in the regular window, and both worked.