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Support #13295

closed

can't find new user

Added by Marilyn Weber over 3 years ago. Updated over 3 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Not tracked
Start date:
2020-09-06
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I helped a non-CUNY person establish an account so she could be invited to a group. She seems to have registered without problem - her username is cabramian. But when I try to invite her to the group (Poets together - https://commons.gc.cuny.edu/groups/poets-together/), she doesn't appear in Invite By Name, and I can't use Invite By Email to locate her by gmail.

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Screen Shot 2020-09-06 at 10.53.24 AM.png (87.6 KB) Screen Shot 2020-09-06 at 10.53.24 AM.png Marilyn Weber, 2020-09-06 10:54 AM
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 #1

Updated by Boone Gorges over 3 years ago

  • Status changed from New to Reporter Feedback
  • Target version set to Not tracked

Users only appear in the 'Invite By...' interface once they've been logged as "active" users in the system. This means that they've logged in at least once. In this case, as a courtesy to you, I've marked the user "active" manually. wp eval "bp_update_user_last_activity( 26797 );" Let me know if you can find the user now.

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 #2

Updated by Marilyn Weber over 3 years ago

Thanks - this comes up so rarely. I appreciate this one-time offer.

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 #3

Updated by Boone Gorges over 3 years ago

Sounds good. Can you confirm that you were able to invite the user?

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 #4

Updated by Marilyn Weber over 3 years ago

Yes, worked fine. thank you!

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 #5

Updated by Boone Gorges over 3 years ago

  • Status changed from Reporter Feedback to Resolved

Great, thanks!

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