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Bug #13491
closedUser unable to register
Start date:
2020-10-22
Due date:
% Done:
0%
Estimated time:
Description
Hi Ray,
I received a report from someone who says he is unable to register for the NYCDH site. Here's what he says is happening:
1. He goes to the registration page and enters info
2. He clicks submit
3. He is returned to the home page without any kind of error message.
Can you please look into this? Many thanks!
Updated by Raymond Hoh over 3 years ago
- Status changed from Assigned to Reporter Feedback
Thanks for the report, Matt.
There was an issue with Invisible reCAPTCHA. I couldn't figure out what went wrong, so I have changed reCAPTCHA to use the checkbox.
I tested the registration page with the reCAPTCHA checkbox and I was able to register. Let me know if your user is able to register now.
Updated by Matt Gold over 3 years ago
- Status changed from Reporter Feedback to Resolved
Thanks, Ray! The user was able to register.
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