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Bug #13491

User unable to register

Added by Matt Gold 9 months ago. Updated 9 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Start date:
2020-10-22
Due date:
% Done:

0%

Estimated time:

Description

Hi Ray,

I received a report from someone who says he is unable to register for the NYCDH site. Here's what he says is happening:

1. He goes to the registration page and enters info
2. He clicks submit
3. He is returned to the home page without any kind of error message.

Can you please look into this? Many thanks!

History

#1 Updated by Raymond Hoh 9 months ago

  • Status changed from Assigned to Reporter Feedback

Thanks for the report, Matt.

There was an issue with Invisible reCAPTCHA. I couldn't figure out what went wrong, so I have changed reCAPTCHA to use the checkbox.

I tested the registration page with the reCAPTCHA checkbox and I was able to register. Let me know if your user is able to register now.

#2 Updated by Matt Gold 9 months ago

  • Status changed from Reporter Feedback to Resolved

Thanks, Ray! The user was able to register.

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