Support #14847
closedJetPack Issue displaying simple images
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Description
on Jeff Allred's site (https://dh700fa21.commons.gc.cuny.edu/) he had a number of plugins (see attached) installed. When he tried to add an image to a page using the block editor, the image looked good in the editor, but did not display on the actual page. It was just an empty box. I noticed that Jetpack open graph tags were being used (see other attachment), and that the image url was being prepended with "i1.wp.com/". I asked him to disable JetPack, and everything now works fine.
Do you think there is an incompatibility with one of the other plugins?
Files
Updated by Raymond Hoh over 2 years ago
Hi Scott,
There's quite possibly an issue with Jetpack.
I cannot check because when I attempt to activate Jetpack and head to the Jetpack dashboard, it's asking me to set up Jetpack.
With regards to:
I noticed that Jetpack open graph tags were being used (see other attachment), and that the image url was being prepended with "i1.wp.com/".
Jeff can try deactivating the "Site Accelerator" feature from Jetpack: https://jetpack.com/support/site-accelerator/. This is the functionality that mirrors the images to wordpress.com.
If Jeff solely needs Open Graph support, then we have a plugin titled "Open Graph and Twitter Card Tags" that can handle that and Jetpack can be left deactivated.
Updated by scott voth over 2 years ago
- Status changed from New to Resolved
Thanks Ray - I let Jeff know.