Project

General

Profile

Support #15171

Unclear how to delete account

Added by Matt Gold 4 months ago. Updated 4 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Start date:
2022-01-10
Due date:
% Done:

0%

Estimated time:

Description

Hi Ray -- someone asked to delete their account on nycdh.org. I went to document the process but realized that I don't know how to tell people to delete their own accounts. Going to nav bar avatar > settings > general doesn't offer a way to do it. can you please let me know?

History

#1 Updated by Raymond Hoh 4 months ago

Tell the user to try this URL: https://nycdh.org/members/me/settings/delete-account/. Or navigate to their profile's "Settings > Delete Account" page.

The reason why you probably cannot view this page is because you are a super administrator.

#2 Updated by Matt Gold 4 months ago

  • Tracker changed from Bug to Support
  • Status changed from Assigned to Resolved

Aha -- thank you!! I wound up just deleting the account in question through the backend, but this is good to know for the future. thanks!!

Also available in: Atom PDF