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Support #15171

closed

Unclear how to delete account

Added by Matt Gold over 2 years ago. Updated over 2 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Raymond Hoh
Start date:
2022-01-10
Due date:
% Done:

0%

Estimated time:

Description

Hi Ray -- someone asked to delete their account on nycdh.org. I went to document the process but realized that I don't know how to tell people to delete their own accounts. Going to nav bar avatar > settings > general doesn't offer a way to do it. can you please let me know?

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 #1

Updated by Raymond Hoh over 2 years ago

Tell the user to try this URL: https://nycdh.org/members/me/settings/delete-account/. Or navigate to their profile's "Settings > Delete Account" page.

The reason why you probably cannot view this page is because you are a super administrator.

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 #2

Updated by Matt Gold over 2 years ago

  • Tracker changed from Bug to Support
  • Status changed from Assigned to Resolved

Aha -- thank you!! I wound up just deleting the account in question through the backend, but this is good to know for the future. thanks!!

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