Project

General

Profile

Actions

Bug #17359

open

GC Library Site Not Displaying posts

Added by scott voth about 2 months ago. Updated about 2 months ago.

Status:
Hold
Priority name:
Normal
Assignee:
Category name:
WordPress (misc)
Target version:
-
Start date:
2022-12-09
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

From Stephen Klein:
Our posts are not displaying.

For example:

https://gclibrary.commons.gc.cuny.edu/2022/11/30/shifting-out-of-neutral-into-oer/?

And when I go into the backend to edit a post, I am prompted with a database connection message.

Actions #2

Updated by Boone Gorges about 2 months ago

  • Status changed from New to Hold

A fatal error was being triggered in \Automattic\Jetpack\Connection\Urls::get_protocol_normalized_url(). Jetpack fetches an option called 'jetpack_sync_https_history_site_url' and then treats it as an array. In this case, the value was being returned from pre_option() was the string '500000'.

The value in the database was (correctly) a serialized array. The string '500000' was being returned out of the alloptions cache. Clearing the site cache made the problem go away.

I'm unsure how this kind of cache corruption could take place. It's pretty deep in the internals of Jetpack. I'd recommend we take no further action at this time, until and unless we hear that the issue is arising again.

Actions

Also available in: Atom PDF