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Support #20764

open

cloned site missing one section

Added by Marilyn Weber 3 months ago. Updated 3 months ago.

Status:
Reporter Feedback
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
Not tracked
Start date:
2024-08-16
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Via Keeping, Elia Machado writes:

"I cloned a page yesterday and not all the content was transferred. I saw a disclaimer stating that only admin content is transferred and all the content on the website was added by me (admin). How can I get everything? The Labs tab is missing."

Old site - https://test3.commons.gc.cuny.edu/
Cloned site - https://rsensing2024.commons.gc.cuny.edu/

I (Marilyn) see that she's using Elementor, if that makes a difference.

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 #1

Updated by Boone Gorges 3 months ago

  • Status changed from New to Reporter Feedback
  • Target version set to Not tracked

I'm seeing the same Pages on the Dashboard on both sites:

https://test3.commons.gc.cuny.edu/wp-admin/edit.php?post_type=page
https://rsensing2024.commons.gc.cuny.edu/wp-admin/edit.php?post_type=page

The main difference appears to be that the nav menu items are missing. I'm unsure why this happened, but it can be corrected manually: https://rsensing2024.commons.gc.cuny.edu/wp-admin/nav-menus.php

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