Project

General

Profile

Actions

Bug #21802

closed

problem editing pages after migration

Added by scott voth 29 days ago. Updated 28 days ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Server
Target version:
Start date:
2025-01-20
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

"I'm sorry to report that I'm getting a critical error notice when trying to edit pages or view my dashboard in WP (https://games.commons.gc.cuny.edu/). I can log in successfully to WP and view the pages. Can you assist? We are hosting an online conference in three days, and this problem needs to be addressed quickly."

Actions #1

Updated by Boone Gorges 29 days ago

  • Status changed from New to Reporter Feedback
  • Target version set to Not tracked

On games.commons, the problem stemmed from the wptouch plugin. That plugin was trying to write its data directory in a way that was not compatible with our S3 configuration. I had to add constants to cac-env-config.php to tell the plugin where it should keep its data locally. The dashboard of the site in question is now loading.

If you have other reports, please provide as many details as possible, as they may not be the same issue.

Actions #2

Updated by scott voth 28 days ago

Member confirms that it is working now.

Actions #3

Updated by Boone Gorges 28 days ago

  • Status changed from Reporter Feedback to Resolved

Thanks for following up.

Actions

Also available in: Atom PDF