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Support #22868

closed

Issue with certificate on site using domain mapping

Added by Gina Cherry 20 days ago. Updated 20 days ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
Domain Mapping
Target version:
Not tracked
Start date:
2025-06-02
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Hi - I'm just back from vacation and am seeing that Firefox is now flagging the CETLS website as a security risk due to an invalid certificate (see attached screenshot). Commons site is https://commons.gc.cuny.edu/groups/bmcc-cetls/, which is mapped to https://cetls.bmcc.cuny.edu/. I'm not sure if the issue is on the Commons side or the BMCC side, so please let me know if I need to reach out to the tech folks at BMCC to resolve.

Files

Screenshot 2025-06-02 at 12.36.23 PM.png (286 KB) Screenshot 2025-06-02 at 12.36.23 PM.png Gina Cherry, 2025-06-02 12:39 PM
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 #1

Updated by Boone Gorges 20 days ago

Hi Gina - Thanks for the report. The problem seems to be on the Commons hosting end. I've reached out to our host for help and I'll report back when I hear something.

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 #2

Updated by Boone Gorges 20 days ago

  • Category name set to Domain Mapping
  • Status changed from New to Resolved
  • Target version set to Not tracked

I believe the host has tracked down the issue. The certificate appears to be working properly. The root cause was two conflicting routines for renewing certificates, which they've now cleared up so that this shouldn't happen in the future.

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 #3

Updated by Gina Cherry 20 days ago

Thanks for the quick response, Boone. Looks good on my end!

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