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Support #23176

open

cannot clone a site I'm an admin of

Added by Marilyn Weber 5 months ago. Updated 5 months ago.

Status:
New
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2025-08-15
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I cannot clone a site (creatures) I'm an admin of - see screenshots. Why would this be? Trying to help a user but don't want to make changes on his actual site. Thanks!

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my sites.jpg (37.9 KB) my sites.jpg Marilyn Weber, 2025-08-15 11:01 AM
clone options 2.jpg (39.5 KB) clone options 2.jpg Marilyn Weber, 2025-08-15 11:02 AM
clone options 1.jpg (46.3 KB) clone options 1.jpg Marilyn Weber, 2025-08-15 11:02 AM
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 #1

Updated by Boone Gorges 5 months ago

You weren't an Administrator, but only an Editor. Editors see the item in the My Sites section of the toolbar, but don't see the option to clone the site. I've just promoted your marilyn_super account to Administrator on that site - please let me know if this fixes the problem.

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 #2

Updated by Marilyn Weber 5 months ago

Should've checked! Thanks, that fixed it.

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