Bug #23602
closedReport of Sign-up broken
0%
Description
Hi Ray --
I received the following report and wanted to share it with you:
The sign-up at https://nycdh.org/create-an-account/ seems to be broken. I get a wordpress error whenever I try to submit the form.
Updated by Raymond Hoh 3 months ago
There's an issue on the new server when performing an external POST request. When on the registration page, we perform an external POST request to Google for the reCAPTCHA and this is currently failing. I've emailed IT to look into this.
In the meantime, do you want me to disable reCAPTCHA to allow registrations through? This might open the doors to some spam accounts being created though. You can also create a new user in the admin dashboard if there is a specific user that wants to signup to nycdh.org.
Updated by Raymond Hoh 3 months ago
For now, I've added an error message to the registration page when the external POST response to Google fails to avoid the fatal error.
Updated by Raymond Hoh 3 months ago
- Status changed from Assigned to Resolved
IT has addressed the problem on the server. reCAPTCHA should be working again. I did make a test registration just now, but I will remove that account.