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Bug #24075

open

Can't update page

Added by Raffi Khatchadourian 11 months ago. Updated 11 days ago.

Status:
Reporter Feedback
Priority name:
Urgent
Assignee:
-
Category name:
-
Target version:
-
Start date:
2025-12-10
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Getting this error message on https://khatchad.commons.gc.cuny.edu/wp-admin/post.php?action=edit&post=7553:

Updating failed. The response is not a valid JSON response.

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 #1

Updated by Raffi Khatchadourian 11 months ago

Just to play around with it, I opened the page I was trying to edit. I was then (for whatever reason) prompted for a captcha from Cloudflare. Once I did that, I went back to the page editor, and the save worked.

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 #2

Updated by Boone Gorges 11 months ago

Thanks for the follow-up, Raffi. Our host has been modifying our Cloudflare implementation to help avoid certain types of bot traffic, and it's likely that what you see is a result of one of these changes. I've passed the info back to them and hopefully we can clear this up.

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 #3

Updated by Boone Gorges 8 months ago

  • Status changed from New to Abandoned

Reclaim has continued to streamline our Cloudflare configuration. Given that we haven't heard more reports of the issue, I'm going to close the ticket. Raffi, if you continue to experience problems, please feel free to reopen with details.

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 #4

Updated by Raffi Khatchadourian 11 days ago

  • Status changed from Abandoned to Reporter Feedback
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 #5

Updated by Boone Gorges 11 days ago

We've been undergoing some issues related to performance and traffic over the last day, and have made some temporary Cloudflare adjustments as part of this process. I've reported your issue to our hosts and I'll let you know. In the meantime, thanks for your patience.

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