Support #24795
openEvents Calendar plugin
0%
Description
Via Keeping, user Sammy Sharif writes:
I'm using the "The Events Calendar" plugin on my site (https://testingcis.commons.gc.cuny.edu/). The main calendar page works fine (https://testingcis.commons.gc.cuny.edu/events), but individual event pages return a 404 error. Flushing permalinks and reactivating the plugin have not resolved it. Is there something that has to be done on CUNY Academic Commons' end for the posts to display properly?
To explain my problem further, I made the test event "End of Spring 2026 Semester" earlier today, but when you click on the link to the post (https://testingcis.commons.gc.cuny.edu/event/end-of-spring-2026-semester/), it just says "Page Not Found".
Related issues
Updated by Marilyn Weber 2 days ago
I replied:
You're getting this warning:
Warning: The Events Calendar REST API endpoints are not accessible! This may be due to a server configuration or another plugin blocking access to the REST API.
Please check with your hosting provider or system administrator to ensure that the below is accessible:
https://testingcis.commons.gc.cuny.edu/wp-json/tribe/events/v1
Please LMK if you set up the API. I'll ask our dev team for next steps.
Updated by Marilyn Weber 2 days ago
He clarified:
I don't think I have to set up an API because that link goes directly to JSON code, which means it's already working to some degree. I think there might be something on CUNY Academic Common's end that's blocking the code. Also, I want to check the health of custom tables to make sure it says "Good!", but I don't have access to the troubleshooting page (https://testingcis.commons.gc.cuny.edu/wp-admin/edit.php?post_type=tribe_events&page=tec-troubleshooting).
Upon further research, it looks like other people have had a similar issues in the past, and someone at CUNY Academic Commons had to run some code on their end to update the tables of the database. https://redmine.gc.cuny.edu/issues/20863
Updated by Boone Gorges 2 days ago
- Status changed from New to Reporter Feedback
- Target version set to Not tracked
Thanks for the link to #20863. Looks like this is indeed the same issue. I ran the same command for the testingcis.commons site, and it appears that the permalinks are now working: https://testingcis.commons.gc.cuny.edu/event/end-of-spring-2026-semester/
Updated by Boone Gorges 2 days ago
- Related to Support #20863: Events Calendar plugin and Rest API added