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Support #25504

closed

certificate is invalid

Added by Marilyn Weber 24 days ago. Updated 24 days ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
Server
Target version:
Not tracked
Start date:
2026-08-31
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I'm not sure if these are related but I have these two Keeping reports:

1) There is an error message when visiting our website: humbiocie.hunter.cuny.edu. It says that the certificate is invalid. Please advise. = Jane Shmidt

2) Our SSL certificate for cunyastro.org, which is a CUNY commons site (https://cunyastro.commons.gc.cuny.edu/), has expired. I'm not sure how to fix this. Any pointers would be greatly appreciated. - Kelle Cruz

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 #1

Updated by Boone Gorges 24 days ago

Thanks for the report. It appears that the certificate that's shared by many of our mapped domains expired over the weekend. I've sent a request to Reclaim to have a look.

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 #2

Updated by Boone Gorges 24 days ago

  • Category name set to Server
  • Status changed from New to Resolved
  • Target version set to Not tracked

Reclaim has rotated the certificates, and they've made a change to the renewal script so that we won't have this gap anymore. Thanks for your patience!

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 #3

Updated by Marilyn Weber 24 days ago

Thanks, will let them know!

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