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Bug #2953

WP Update Failed

Added by Matt Gold over 8 years ago. Updated almost 8 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Start date:
2014-01-07
Due date:
% Done:

0%

Estimated time:

Description

Hi Ray --

I tried to update WP on nycdh.org but the update failed. Here is the error message I received:

Downloading update from https://wordpress.org/wordpress-3.8-new-bundled.zip

Unpacking the update…

Verifying the unpacked files…

Preparing to install the latest version…

The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-includes/date.php

Installation Failed

--

Are you able to troubleshoot or should we contact Raghav for help with server permissions?

Thanks!

History

#1 Updated by Raymond Hoh over 8 years ago

This sounds like the same problem we've been having with a bunch of GC sites.

I'll forward the pertinent email that contains the information that is needed.

#2 Updated by Raymond Hoh almost 8 years ago

  • Status changed from Assigned to Resolved

I updated to WP 3.9.1 a few weeks back and didn't have an issue.

Going to close this one.

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