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Support #5037

Another Forgotten password for user with new email address

Added by Marilyn Weber about 3 years ago. Updated about 3 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Registration
Target version:
Start date:
2015-12-16
Due date:
% Done:

0%

Estimated time:

Description

But this one has a twist. Mari Gorman apparently signed up for the commons originally with the old user name "timeiseverything." She then created a new account with the username "marigorman." She forgets her password for "timeiseverything," and needs it to get into a blog she'd created then - marigorman.commons.gc.cuny.edu

Can the two identities be merged? Her email is

Thanks!
- Marilyn

History

#1 Updated by Boone Gorges about 3 years ago

  • Category name set to Registration
  • Status changed from New to Reporter Feedback
  • Assignee set to Boone Gorges
  • Target version set to Not tracked

I can't really merge accounts, at least not in a wholesale way. If the user simply wants the old blog, I can assign the new user 'marigorman' to be an administrator there. I'll do that - let me know if there's anything else that she'd like moved.

#2 Updated by Marilyn Weber about 3 years ago

Excellent, Boone. I think having 'marigorman' be an administrator there will solve it. Let me know when that happens. Thanks!

#3 Updated by Boone Gorges about 3 years ago

Already done!

#4 Updated by Marilyn Weber about 3 years ago

Feel free to close this. (It turned out that the other admin had deleted the blog.) Thanks for your help!

#5 Updated by Boone Gorges about 3 years ago

  • Status changed from Reporter Feedback to Resolved

Thanks for the update!

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