Support #5037

Another Forgotten password for user with new email address

Added by Marilyn Weber almost 6 years ago. Updated over 5 years ago.

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But this one has a twist. Mari Gorman apparently signed up for the commons originally with the old user name "timeiseverything." She then created a new account with the username "marigorman." She forgets her password for "timeiseverything," and needs it to get into a blog she'd created then -

Can the two identities be merged? Her email is

- Marilyn


#1 Updated by Boone Gorges almost 6 years ago

  • Category name set to Registration
  • Status changed from New to Reporter Feedback
  • Assignee set to Boone Gorges
  • Target version set to Not tracked

I can't really merge accounts, at least not in a wholesale way. If the user simply wants the old blog, I can assign the new user 'marigorman' to be an administrator there. I'll do that - let me know if there's anything else that she'd like moved.

#2 Updated by Marilyn Weber almost 6 years ago

Excellent, Boone. I think having 'marigorman' be an administrator there will solve it. Let me know when that happens. Thanks!

#3 Updated by Boone Gorges almost 6 years ago

Already done!

#4 Updated by Marilyn Weber over 5 years ago

Feel free to close this. (It turned out that the other admin had deleted the blog.) Thanks for your help!

#5 Updated by Boone Gorges over 5 years ago

  • Status changed from Reporter Feedback to Resolved

Thanks for the update!

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