Support #5037
closedAnother Forgotten password for user with new email address
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Description
But this one has a twist. Mari Gorman apparently signed up for the commons originally with the old user name "timeiseverything." She then created a new account with the username "marigorman." She forgets her password for "timeiseverything," and needs it to get into a blog she'd created then - marigorman.commons.gc.cuny.edu
Can the two identities be merged? Her email is mgorman@gradcenter.cuny.edu
Thanks!
- Marilyn
Updated by Boone Gorges over 8 years ago
- Category name set to Registration
- Status changed from New to Reporter Feedback
- Assignee set to Boone Gorges
- Target version set to Not tracked
I can't really merge accounts, at least not in a wholesale way. If the user simply wants the old blog, I can assign the new user 'marigorman' to be an administrator there. I'll do that - let me know if there's anything else that she'd like moved.
Updated by Marilyn Weber over 8 years ago
Excellent, Boone. I think having 'marigorman' be an administrator there will solve it. Let me know when that happens. Thanks!
Updated by Marilyn Weber over 8 years ago
Feel free to close this. (It turned out that the other admin had deleted the blog.) Thanks for your help!
Updated by Boone Gorges over 8 years ago
- Status changed from Reporter Feedback to Resolved
Thanks for the update!