Support #5037
closedAnother Forgotten password for user with new email address
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Description
But this one has a twist. Mari Gorman apparently signed up for the commons originally with the old user name "timeiseverything." She then created a new account with the username "marigorman." She forgets her password for "timeiseverything," and needs it to get into a blog she'd created then - marigorman.commons.gc.cuny.edu
Can the two identities be merged? Her email is mgorman@gradcenter.cuny.edu
Thanks!
- Marilyn
Updated by Boone Gorges almost 10 years ago
- Category name set to Registration
- Status changed from New to Reporter Feedback
- Assignee set to Boone Gorges
- Target version set to Not tracked
I can't really merge accounts, at least not in a wholesale way. If the user simply wants the old blog, I can assign the new user 'marigorman' to be an administrator there. I'll do that - let me know if there's anything else that she'd like moved.
Updated by Marilyn Weber almost 10 years ago
Excellent, Boone. I think having 'marigorman' be an administrator there will solve it. Let me know when that happens. Thanks!
Updated by Marilyn Weber almost 10 years ago
Feel free to close this. (It turned out that the other admin had deleted the blog.) Thanks for your help!
Updated by Boone Gorges almost 10 years ago
- Status changed from Reporter Feedback to Resolved
Thanks for the update!