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Bug #5872

closed

Whole Commons is down

Added by Marilyn Weber over 8 years ago. Updated over 8 years ago.

Status:
Resolved
Priority name:
Immediate
Assignee:
Boone Gorges
Category name:
Server
Target version:
Not tracked
Start date:
2016-08-08
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

"Error establishing a database connection" no matter what page I try. I'm at home, trying on chrome and Firefox on a PC. did we expect this?

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 #1

Updated by Boone Gorges over 8 years ago

Thank you for the report, Marilyn. I was able to confirm. As I was writing the email to IT, the sites went back up. I've reached out to IT to get an explanation of what happened, and I'll follow up on this ticket when I have it (for posterity).

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 #2

Updated by Boone Gorges over 8 years ago

  • Category name set to Server
  • Status changed from New to Resolved
  • Target version set to Not tracked

Sorry for not following up on this sooner. The issue had to do with the MySQL server reaching its maximum number of connections. Lihua has modified the connection settings to ensure that this doesn't happen again.

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