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Support #8325

closed

intermittent server issues

Added by scott voth almost 7 years ago. Updated almost 7 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Server
Target version:
Start date:
2017-06-22
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I've noticed a couple times today that I got the message that the Commons was having tech. troubles. But when I tried again, seemed to be fine. Response time for awhile seem a little slow. This was around 2PM. But I did receive another such response around 5:30pm. Just to let you know. Thanks.

Actions #1

Updated by Boone Gorges almost 7 years ago

Thanks, Scott. We are aware of the issue and tracking potential causes with IT.

Actions #2

Updated by Boone Gorges almost 7 years ago

  • Status changed from New to Resolved
  • Target version set to Not tracked

An update: We worked with IT to determine that the slowdown was due to some coordinated brute force attacks that weren't caught by the firewall. We've put some blocks in place and the problems seem to have subsided for the time being. Thank you for reporting, Scott!

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