too many redirects
User Katina Rogers reports:
" I'm getting an error when trying to view the 2016-2017 annual report - too many redirects. I'm trying to access it via the link in the slider (https://commons.gc.cuny.edu/files/CUNY-Academic-Commons-Annual-Report-2016-2017-1.pdf), using chrome. I cleared browser cookies but still getting the same message. Thanks! —K"
It works fine in Firefox, but I'm getting this same error on Chrome using a PC - see screenshot.
#1 Updated by Boone Gorges over 1 year ago
- Category name set to Homepage Slides
- Status changed from New to Resolved
- Target version set to Not tracked
Thanks for the report. It appears that the hero slide linked to an item that was attached to a forum post which was associated with the CUNY Academic Commons Team group. Since that group is private, our file download protection was redirecting the browser away. I've uploaded the file to a non-private location (Add Media) and replaced the link in the hero slide.
Scott, you're copied here as an FYI. Keep this in mind in the future when posting links to items that are forum attachments (or group files).
Marking resolved, but please feel free to reopen if there are more issues.