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Bug #9470

Users not appearing via "Add New"

Added by Marilyn Weber almost 4 years ago. Updated almost 4 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2018-03-22
Due date:
% Done:

0%

Estimated time:

Description

User Gabrielle Kappes writes:

"I created a Commons Wordpress site (https://transatlanticarchivespring2018.commons.gc.cuny.edu/) for students to post their assignments. I had students register with their Lehman email on the CUNY Commons so that I can add them to the Wordpress site as an Author.

However, I'm running into some difficulty with registering two of my students: and

They have both registered with the CUNY Commons, but when I log into our Wordpress site and click on "New User," and begin typing their names, there names do not appear in the drop-down menu for me to add them."

What I found is that Danysha has an account, but Kelsey does not. I too could not get to Danysha through "Add New" in the site's dashboard. It also seems she might have two username - Danysha and Danysha2 (see attached screenshots).

I'm stumped.

Danysha.JPG (101 KB) Danysha.JPG Marilyn Weber, 2018-03-22 07:37 PM
Danysha2.JPG (90.5 KB) Danysha2.JPG Marilyn Weber, 2018-03-22 07:37 PM

History

#1 Updated by Marilyn Weber almost 4 years ago

  • Status changed from New to Resolved

CANCEL THIS!

Now I can see both of them. I assume it's just a delay.

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