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Support #9518

closed

problems with site on Internet Explorer

Added by Marilyn Weber over 6 years ago. Updated over 5 years ago.

Status:
Rejected
Priority name:
Normal
Assignee:
Raymond Hoh
Category name:
-
Target version:
Not tracked
Start date:
2018-04-04
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

User Michael Rymer writes:

"I just saw that my site (https://writingcenter.commons.gc.cuny.edu/) is unreadable when I use Internet Explorer rather than Chrome. Is there anything I can do about this?"

Screenshots attached. Thanks!

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on IE.JPG (91.3 KB) on IE.JPG Marilyn Weber, 2018-04-04 12:27 PM
on Chrome.JPG (84 KB) on Chrome.JPG Marilyn Weber, 2018-04-04 12:27 PM
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 #1

Updated by Raymond Hoh over 6 years ago

  • Assignee set to Raymond Hoh
  • Target version set to Not tracked

Can you tell Michael that he has set Internet Explorer to run in Compatibility View mode (IE7 mode)?

It looks fine in IE 8-11.

To disable Compatibility View mode, tell him to try the steps in this blog article:
https://www.howtogeek.com/128289/how-to-disable-compatibility-mode-in-internet-explorer/

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 #2

Updated by Raymond Hoh over 5 years ago

  • Status changed from New to Rejected

Closing due to inactivity and because I cannot duplicate on Internet Explorer.

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