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Support #9787

closed

email change request

Added by Marilyn Weber over 6 years ago. Updated over 6 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Matt Gold
Category name:
Registration
Target version:
-
Start date:
2018-05-15
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Susan Ko writes:

"Trying to change my official commons email as I am no longer with School of Professional Studies and working with Lehman College. Tried to change email to through Settings, but message says, "There is a pending change of your email address to .
Check your email () for the verification link." Sorry, but I no longer have access to email at that address--that is why I am trying to change it! Can you please let the change go through?"

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 #1

Updated by Marilyn Weber over 6 years ago

gentlest of all possible nudges

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 #2

Updated by Matt Gold over 6 years ago

  • Category name set to Registration
  • Status changed from New to Resolved
  • Assignee set to Matt Gold

Hi Marilyn -- I've changed the email address to her Lehman account, so she should be able to reset the password with it now. please apologize to her for the delay and thanks for following up.

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