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Bug #10176

domain mapping requests

Added by Marilyn Weber 6 months ago. Updated 6 months ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
Documentation
Target version:
Start date:
2018-08-20
Due date:
% Done:

0%

Estimated time:

Description

Where do the domain mapping requests submitted through the form here - https://help.commons.gc.cuny.edu/domain-mapping-commons/ - go to? I think Kelle Cruz may have just done one, based on this inscrutable email I received:

-----Original Message-----
From: Help <>
Sent: Friday, August 17, 2018 11:04 AM
To: Academic Commons, CUNY <>
Subject: Help "[your-subject]"

--- Replying to this email will not send a message directly to the recipient or group ---

From: Kelle Cruz <[your-email]>
Subject: [your-subject]

Message Body:
[your-message]

--
This e-mail was sent from a contact form on Help (https://help.commons.gc.cuny.edu)

History

#1 Updated by Boone Gorges 6 months ago

  • Assignee set to scott voth

Scott, this is probably a question for you - did you set up this contact form?

#2 Updated by scott voth 6 months ago

Yes, let me take a look. I think it is usually sent to me and the Help address - maybe something isn't working

#3 Updated by Boone Gorges 6 months ago

  • Category name set to Documentation
  • Target version set to Not tracked

#4 Updated by scott voth 6 months ago

  • Status changed from New to Resolved

This is fixed. Requests will go directly to Zendesk

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