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Support #10850

closed

Gravity form being resent

Added by Marilyn Weber over 5 years ago. Updated over 5 years ago.

Status:
Rejected
Priority name:
Normal
Assignee:
-
Category name:
-
Target version:
-
Start date:
2018-12-20
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Kate from https://bacwritingfellows.commons.gc.cuny.edu/ wrote

"A student submitted work to the writing fellows via our web form on CUNY Academic Commons. (The web form sends the data to our email inbox at SPS.) The email message below keeps resending (6 times since Tuesday).

If the SPS IT folks are correct, the header information below suggests the GC server is resending the emails. Can you help us fix this?

Header info and copy of email attached."

Then she updated:

"Just to clarify, this is a Gravity Forms form.

I noticed an update is available. Could that be the problem?"

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