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Support #10982

CNAME question

Added by scott voth over 2 years ago. Updated over 2 years ago.

Status:
Reporter Feedback
Priority name:
Normal
Assignee:
-
Category name:
Domain Mapping
Target version:
Start date:
2019-01-21
Due date:
% Done:

0%

Estimated time:

Description

Hi - I received this note from Leah and don't really know the answer. This is in reference to the domain mapping for slublog.org:

Hi Scott,

It seems that by setting the CNAME, I've overridden the MX records. (This page explains it, but I don't totally understand since I don't know what all these things mean: https://www.namecheap.com/support/knowledgebase/article.aspx/9646/2237/how-to-create-a-cname-record-for-your-domain) In any case, since I need to set up mail forwarding to @SLUblog.org domains, that's a problem for me. Here's what namecheap help says:

Yes, instead of CNAME, you can create a URL redirect with host @ and value https://commons.gc.cuny.edu/

Will this work? Will I have to set anything else up as well (A records, etc)?

Thank you so much,

Leah Feder
CUNY School of Labor and Urban Studies

History

#1 Updated by Boone Gorges over 2 years ago

  • Status changed from New to Reporter Feedback

Definitely do NOT set up a redirect to commons.gc.cuny.edu. This will redirect the URL to the Commons home page.

Instead, it looks like you'll need an A record for @ that points to 146.96.128.200. The www record should then be a redirect to https://slublog.org. With this setup, you should then be able to configure MX records properly.

#2 Updated by Boone Gorges over 2 years ago

  • Category name set to Domain Mapping

#3 Updated by Boone Gorges over 2 years ago

  • Target version set to Not tracked

#4 Updated by scott voth over 2 years ago

So I'm not too clear what she should do.
  • should she delete the @ CNAME record that she has pointed to the Commons?
  • it seems like she should add a @ A record that points to the Commons

And then, she should create a www record to redirect to https://slublog.org - should this record be an A record, a CNAME record, or just simply a redirect?

Thanks!

#5 Updated by Boone Gorges over 2 years ago

If I understand the registrar's request, then she should do the following:
1. Delete the CNAME record pointing to the Commons
2. Create an
A record that points to the Commons IP address
3. Create a www redirect to https://slublog.org - a redirect, NOT an A or CNAME record

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