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Support #11277

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Bridge Theme is broken

Added by scott voth over 5 years ago. Updated over 5 years ago.

Status:
Resolved
Priority name:
High
Assignee:
Category name:
WordPress Themes
Target version:
Start date:
2019-03-27
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

I am noticing that all sites using the Bridge theme (or Bridge theme child) are not working. I'm wondering if Bridge was updated and the "WP Bakery Page Builder" plugin was not?

I notice this message in the Dashboard:

"*Version 18.0 - This is a major Bridge update. In order for your version to work properly, please do the following:

Install and Activate Bridge Core Plugin*"

It seems like the parts of the sites that are broken are the parts that use the page builder.

Here is an example of a broken page - https://bcchalloffame.commons.gc.cuny.edu/ - no logo, shortcodes not rendering, etc.

Actions #1

Updated by Boone Gorges over 5 years ago

  • Assignee set to Matt Gold
  • Priority name changed from Normal to High

Could someone - Matt? - please provide me with the necessary files?

Actions #2

Updated by Matt Gold over 5 years ago

Actions #3

Updated by Boone Gorges over 5 years ago

  • Status changed from New to Resolved
  • Target version set to 1.14.10

I've updated the theme to the latest in https://github.com/cuny-academic-commons/cac/commit/78d030f024ebfb0bb67fe85e57cca4b77e9ec0bc

In https://github.com/cuny-academic-commons/cac/commit/088123c0096004db1ff6daa688b7d250a0d65b8b I added the bridge-core plugin, and in https://github.com/cuny-academic-commons/cac/commit/cdcff91a43238e468eb56f1b7a1ec6f299375c43 I made it available to sites using the 'bridge' theme.

I activated the plugin on https://bcchalloffame.commons.gc.cuny.edu/ and it appears to have fixed the problem.

I ran a query to see which sites are running the Bridge theme. There are about 46. This was too many to process manually, so I wrote a script that activates the bridge-core plugin across all of them. I've run the script and now the sites appear to be working.

I'll add a note to the release process documentation explaining that each update to the Bridge theme must also include plugin updates.

Scott, please reopen if you find additional issues.

Actions #4

Updated by scott voth over 5 years ago

Thanks Boone! I looked at 5 sites I know that are using Bridge and everything looks good. There are some background color changes (in the footer, for example), but that is expected I guess, with such a major release.

Actions #5

Updated by Boone Gorges over 5 years ago

Thanks for confirming!

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